Category Archives: Hardware

Shineman “Shines” with Technology

CTS spent much of the summer preparing for the opening of SUNY Oswego’s newest building, the Shineman Center for Science, Engineering and Innovation.  The $118 million, 233,000 square foot building is home to the College’s sciences departments including Chemistry, Biology, Physics, Earth Sciences, Computer Science, Engineering, and Mathematics.

As you walk around the building, you get a sense of the amount of technology available to assist with teaching, learning and innovation. From science labs, classrooms, computer labs, collaborative lounges, conference rooms and more, technology proliferates throughout the building. Chief Technology Officer Sean Moriarty, who started at SUNY Oswego in April, was excited to be involved in the provisioning and opening.  He remarked that Shineman “represents the culmination of a few years of dedicated work of many people on campus to give our students the best possible learning and educational environment. The students and faculty have access to state of the art technology in the classrooms, labs and offices, as well as the gathering and informal spaces.”

There are over 1000 pieces of equipment installed in the building to aid in the success of our faculty and students.  Below is a summary:

  • Wi-fi:  Approximately 320 access points were installed for faculty, staff and students to utilize the wifi network from just about any location in Shineman.  This is the first academic building to have complete wi-fi coverage.

  • Voice over IP (VoIP) phones:  About 250 VoIP phones were installed throughout the building.  VoIP sends phone calls over the digital network rather than through an analog phone switch.  Shineman completes a campus wide VoIP installation project.

  • Advanced technology classrooms:  22 classrooms are equipped with projection and a podium station that includes a computer, document camera, and various input sources for devices brought into the classroom (tablets, laptops, USB drives, etc.).  Most include DVD, blu-ray and CD players and some include dual screen display, smartboards or screen annotation capability.  All classrooms include lecture capture service for recording lectures, student presentations or guest presenters.  Shineman is the first building to have all classrooms equipped for lecture capture.  It is currently officially available in about 20 other locations.

  • Computer labs:  About 361 computers were installed to accommodate lab spaces. 28 laptop ready teaching labs with projection and sound capability are also available.  All computers are configured with our standard base set of applications.

  • Digital Signage:  Three displays are installed throughout the center and connect to the campus wide digital display system.  These systems communicate event and general information about the campus.  They are also part of a communication plan in the event of a campus emergency.

  • Environmental controls:  The environmentals for the building including heating, ventilation and air conditioning are able to be remotely monitored and controlled.

  • Network:  All wiring for the building connects to nine network closets that allow wired devices to connect to the campus network.  There are 69 network switches installed with backup power throughout these closets which connect approximately 2600 active (wired) data connections throughout the center.

Not only was CTS involved in the installation of new technology, we assisted in the physical moves of employees into the building.  Computers, printers, copiers, fax machines and phones of over 100 faculty and staff from Snygg and Hewitt were moved into their new offices in Shineman by CTS staff.

Behind so much technology is a lot of hard work.  CTS has dedicated, hard-working staff who put in extra hours to ensure a successful opening.  Moriarty points out that CTS staff as well as the other departments who had a hand in Shineman’s success  “can be extremely proud of what has been created.”

Throughout the summer, CTS took pictures of our progress.  You can view them on our facebook page at

iPhone Spring Cleaning

With the release of the new iPhone 5S just around the corner, you may be stowing away for the latest & greatest offering from Apple. However, those who are content with their current iPhone model may want to take steps to keep it fast and ready for the new iOS 7 (Apple’s latest Operating System for the phone). The folks over at LifeHacker put together a Spring cleaning list for those iPhone users dissatisfied with their sluggish system. One of the quickest ways to improve speed is often to simply reboot (“turn it off & on again”). This clears the system memory and often results in quicker speeds!

Looking to buy a new tablet or smartphone?

The popularity of tablets & smartphones is growing at a fast rate (while PC sales slump). However, for many users it is frustrating to choose not only “what” to purchase, but “when” to do so! Because competition is so fierce among top companies like Samsung and Apple, models seem to become obsolete literally as they touch store shelves.

While that may be a bit hyperbolic, it’s certainly a bummer when your recently purchased tablet is left in the dust by that flashy new i-Quadcore-5X…-thing. Luckily for the rest of us, the good folks at MacRumors keep an up-to-the-date Mac Buyer’s Guide to let you know when is the best time to buy.

Unfortunately for Android aficionados, there is no ultimate (up-to-date) guide, because a whole slew of companies create the slates. However, there are some sites that offer brand agnostic buyer’s guides.


Multimedia Production Room Services



CTS and Penfield Library have teamed together to provide a Multimedia Production Room, which is located in room 210 across from the Periodicals/Media Desk in the Penfield Library. This room can be used by faculty, staff and students to create multimedia projects using audio and video.  It is equipped with the following:

  1. A PC and Macintosh desktop computer with 24 inch monitors
  2. A Logitech Webcam Pro 9000 video camera for the PC and a built-in camera for the Mac.
  3. A Plantronics Audio DSP-400 Headsetwith noise cancelling microphone for both systems
  4. Your choice of the following recording software available on both systems:
    1. Audacity (for audio only)
    2. Camtasia (for audio and/or video)

Staff from Penfield and CTS are available to assist you should you need an orientation to the room or assistance using any of the hardware or software.  For more information, please visit the Multimedia Site.



Campus-owned Computers Will Be Receiving Regular Operating System and Software Updates

To remain current with operating system, security, and other software releases, CTS will be updating college-owned computers, servers and services throughout each semester.For college-owned computers assigned to faculty and staff, these updates will occur weekly on Wednesdays.  On these “Patch Wednesdays,” CTS staff will remotely push, via the campus network, operating system and/or security patches as well as new versions of particular software, such as Firefox, Adobe Reader, etc. to your computer.  These updates will occur early Wednesday mornings.  You may see a slight decrease in performance as the updates are applied to your computer.

At other times, updates to campus servers or services will take place which may interrupt service.   These updates may include server operating system or security patches and/or new versions of campus software used for accessing online services.  Examples include updates to Banner, myOswego, the campus wireless system, etc.

For both types of updates, CTS will thoroughly test the updates before they are distributed.

To stay informed regarding these updates, please visit the CTS Computer and Services Updates Schedule page at  This schedule will be revised frequently as needs develop. Any update that may result in a disruption of service will be announced via email as well as posted to the updates Schedule.

Construction sign that says CTS Work Zone

Classroom Technology Upgrades

Several projects were undertaken by CTS in our continuing efforts to make presentation technology widely available on campus as well as to upgrade existing classroom technologies.

Mahar 307 was upgraded to a full Advanced Technology Classroom (ATC) and Anthropology will share that classroom with other departments in Mahar.  In Lanigan, new hi-definition projectors and a digital control system were added to the Graphics Arts classroom and lab.  A new hi-definition projector and the cabling necessary for hi-definition video were installed in the Campus Center auditorium.  New hi-definition projectors were also installed in Penfield instruction rooms, in several busy Campus Center classrooms, and in Snygg 106, 107, and B6.

At Phoenix, a new digital ATC was built with a large flat panel display. The computer lab presentation system was also upgraded replacing the old projector and speakers on a cart.  At the Metro Center, new Interactive whiteboard technology was added to the great technology already in room 105.

Continuing the expansion of our campus digital signage, a new display was installed in Rich Hall.  The infrastructure for a digital signage player was installed in Tyler with the actual display coming soon.

Construction sign that says CTS Work Zone

Network Updates

Over the winter break, CTS expanded wireless connectivity to the Tyler Hall galleries.

Network hardware upgrades were completed in Penfield, Lanigan and Rich Halls.  These same buildings underwent a Voice Over IP (VoIP) upgrade.  In addition to moving the phone service in these buildings from an analog to a digital system, the VoIP upgrades provided users with a new digital handset. Please see our VoIP Upgrade page for more specific information.
Woman on cell phone smiling.

Discounts on Personal Cell Phone Plans for SUNY Oswego Employees

If you work for SUNY Oswego, you are eligible for discounts off your personal cell phone plan with AT&T or Verizon Wireless.If you are a Verizon customer, you are eligible for a 19% discount off your personal plan and up to 25% off accessories.  If you are not already receiving this discount, follow these steps:

  1. Go to
  2. Click on “Check for Employee Discounts”
  3. If prompted, enter your zip code
  4. Enter and confirm your SUNY Oswego email address
  5. An email will be sent to your SUNY Oswego email address for additional information.

If you are an AT&T customer, you are eligible for a 20% discount off your personal plan.  In order to have the discount applied to your bill, you will need to visit an AT&T store and present either your paystub or your SUNY ID card.

Image of person looking in a book as if he found an answer.

Gartner Research Now Available to SUNY Oswego

Gartner is a company that offers services in the area of Information Technology research and consulting.  Gartner has about 1200 research analysts who are experts in different IT subject areas including consumer technologies, mobile and wireless, emerging trends, security, hardware and storage, infrastructure and architecture, business process improvement and more.  These experts produce reports on their findings and make them available to thier subscribers.  Gartner currently has over 60,000 clients in 80 different countries.

CTS recently purchased a subscription to Gartner which entitles all SUNY Oswego students, faculty, and staff access to all of Gartner’s published research.  To access Gartner, go to Penfield Library’s Restricted Services page and login with your Laker NetID.