Category Archives: Apple

Update: Campus Wifi Compatibility with Apple’s new iOS

Yesterday, September 16, Apple released iOS 9, it’s newest operating system for iPhones, iPads and iPod Touch devices.

On that day, CTS recommended not upgrading until the official release had been tested for compatibility with the campus wifi.  At this point we have not found any issues or had any reported issues. We feel that is safe to move forward with upgrading to this iOS version.

We expect there will be a high consumer demand to upgrade to iOS 9 which will therefore require more than usual campus network resources.  We will be monitoring network traffic to strike a balance between the upgrades and normal traffic.  Please be patient as we aim to find a balance that works for everyone.


Help Desk, Campus Technology Services
26 Lanigan | help@oswego.edu | 315.312.3456  

Campus Wifi Compatibility with Apple’s new iOS

Today, September 16, Apple will be releasing iOS 9, it’s newest operating system for iPhones, iPads and iPod Touch devices.

While CTS has tested the latest beta version of iOS 9 for compatibility with the campus wifi network and found no issues, we will not be able to test the official iOS 9 until it is released today.  We recommend not upgrading until we have tested the released version.   We expect to have this completed by tomorrow, 9/17 and will send a subsequent notice.

If you have any questions, please contact the Help Desk.


Help Desk, Campus Technology Services
26 Lanigan | help@oswego.edu | 315.312.3456

Upgrading to Windows 10 or Mac OS X 10.11

On July 29, 2015, Microsoft released Windows 10.  In the fall, Apple will be releasing a new version of their operating system, OS X 10.11 called El Capitan.

Major releases of new operating systems always requires some investigation to make sure they are compatible with the campus network (both wired and wifi connections) as well as campus applications and services.  CTS plans on doing this research over the course of the fall semester.  Until then, we recommend not upgrading.
If you have any questions, please contact the Help Desk by phone at 315.312.3456, by email at help@oswego.edu or online at www.oswego.edu/help.

Residential Network Affected By New Mac Operating System Release

Yesterday afternoon, Apple released Mac OS X Mavericks, a free upgrade available via the Apple Store.

Often, it takes some time for 3rd party developers to make their products fully compatible with new OS releases. Early Mavericks adopters at numerous universities have discovered the Cisco NAC Agent is not yet compatible.

If you have not yet upgraded to Mavericks, please refrain from doing so at this time. If you have already upgraded, you will be unable to authenticate via the Cisco NAC Agent, and should contact the Help Desk for assistance.

Our network technicians have submitted a bug report to Cisco and are awaiting a response. When we receive more information, we will post announcements to our Facebook and Twitter feeds at http://facebook.com/sunyoswegocts and http://twitter.com/sunyoswegocts.

Thank you for your patience and understanding.