Author Archives: CTS

Campus Network Outage, Sunday, March 16, 6am-noon

Campus Technology Services has tentatively planned an upgrade of network equipment that connects our campus to the Internet on Sunday, March 16, 6am-noon.  During this timeframe:

  • all connections originating from on-campus to the Internet will be unavailable

  • all connections originating from the Internet to any campus network service will be unavailable

  • any service requiring a SUNY Oswego login will be unavailable.

This upgrade is needed in order to provision additional Internet bandwidth for SUNY Oswego. When the upgrade is completed, there will be 25% more Internet bandwidth than what we currently have.

In addition, this upgrade will position SUNY Oswego to increase Internet network services more rapidly in the future to support the growth needs of academic and residential clients.

If needed, an alternate date of Saturday, March 22nd from 6am -noon will be utilized.

Tech Tip: SUNY Oswego Email Official Means of Communication

This would be a great time to remind everyone that campus email is an official mechanism of communication for the College – http://www.oswego.edu/cts/policies/email.html.  Students will receive important information via email, including information on registration, class cancellations, library notices, and scholarship information.  Students, faculty and staff are expected to read their oswego.edu email.

Students may wish to “Forward” their oswego.edu email to another email account.  This will allow students to receive their campus email through the email account of their choice.

How to Forward campus email to another email account can be found at:   https://support.google.com/mail/answer/10957?hl=en


Tech Tips are a collaboration of Campus Technology Services and the Campus Technology Advisory Board.  Computer assistance is always available from
the CTS Help Desk, http://www.oswego.edu/cts/help.html, 315-312-3456, help@oswego.edu.

CTS Spring Workshops Available for Registration

CTS will be offering technical workshops covering a range of topics listed below.   Workshops start next week and are freely available to faculty, staff and students.  More information and registration is available from:

http://www.oswego.edu/cts/training/ws_registration.html

Topics:
–LakerApps Gmail, Calendar, Drive, Sites, Submission Forms
–Introductory and Advanced Offerings of MS Word, Excel and PowerPoint
–General Computer Use and Maintenance
–Windows and Apple Operating Systems
–Mailing Lists
–Lecture Capture
–Web conferencing with Blackboard Collaborate

Hope to see you at one of our offerings!

Service Disruption – 2/9, 7-10am

Campus Technology Services will be applying system updates and performing routine maintenance to our campus servers on Sunday, February 9, 2014. This work will begin at 7:00 a.m. and is expected to be completed by 10:00 a.m.

The following services will be unavailable during this maintenance period:

  • The SUNY Oswego web site
  • Editing of personal web pages that are not hosted via LakerApps
  • FTP access to Rocky

TechTip – Campus Wifi Setup

Setting up your tablet, smart phone, or other wireless device on the campus network requires a quick, one-time configuration.  You can find all the how-to details on CTS’ Wireless Network page:http://www.oswego.edu/cts/wireless.html


Tech Tips are a collaboration of Campus Technology Services and the Campus Technology Advisory Board.  Computer assistance is always available from the CTS Help Desk, http://www.oswego.edu/cts/help.html315-312-3456help@oswego.edu.

CTS Help Desk Extended Hours

The Help Desk will be open extended hours through the weekend.  Our hours will be:

Friday, January 24th: 8am – 7pm
Saturday, January 25th: 12(noon) – 4pm
Sunday, January 26th: 12(noon) – 7pm

If you are experiencing any technical issues, please take advantage of the extended hours.  We look forward to assisting you!

Final Reminder: lynda.com replacing Skillport

CTS would like to give one last final reminder regarding lynda.com replacing the Skillport e-learning system.  The last day of the Skillport contract is 1/21.  CTS will be taking down the Skillport login pages, available from the CTS Training site, by 1/24.

You may access the lynda.com offerings from www.oswego.edu/lynda.

Previous articles:
lyndaCampus Replacing Skillport Online Training
lynda.com E-learning Software Now Available

Server Storage Problem

One of the CTS server storage arrays had an issue over the weekend.  We have the issue mostly resolved but if faculty or staff have issues connecting to shared network ‘Z’ drives (not Google Drive), please try rebooting your computer first.  If you continue to experience problems, please contact the Help Desk at 315.312.3456.