Author Archives: CTS

Google Chrome Now the Default Web Browser in Labs and Classrooms

Previously, Internet Explorer (IE) was the default browser in labs and classrooms. However, with the increasing security vulnerabilities in IE, especially the one affecting IE versions 6-11 late last spring, we decided it would be a good time to re-evaluate the default browser.

To help us decide, we took a look at what browsers are accessing the SUNY Oswego website. From the network traffic originating from both on and off campus, Google Chrome is number one.   We also took a look at just the traffic originating from on-campus and that also was Chrome. Given that, coupled with the fact that SUNY Oswego is a Google Apps campus, we decided to promote Chrome.

As you can see from the image below, Chrome, IE and Firefox are still available for use from the quick launch bar on the bottom of the screen.  However, if you click on an HTML link within an application such as PowerPoint or Word, the default browser will be launched.

 

Tech Tip: How to Create PDF files for free

On a PC

On a Mac, press File / Print and select the PDF button near the bottom of the window.  Next, select Save As PDF.   This video from Lynda.com shows you how: http://www.lynda.com/Office-Mac-tutorials/Printing-PDF/73560/75853-4.html?org=oswego.edu

For assistance installing or using CutePDF, please contact the CTS Help Desk at x3456 or email help@oswego.edu.


Tech Tips are a collaboration of Campus Technology Services and the Campus Technology Advisory Board.  Computer assistance is always available from the CTS Help Desk,http://www.oswego.edu/cts/help.html315-312-3456help@oswego.edu.

Campus Network Outage, Saturday May 31, 6am-noon

Campus Technology Services has planned an upgrade of network equipment that connects our campus to the Internet on Saturday, May 31, 6am-noon.  During this timeframe:

  • all connections originating from on-campus to the Internet will be unavailable
  • all connections originating from the Internet to any campus network service will be unavailable
  • any service requiring a SUNY Oswego login will be unavailable.

This upgrade is needed in order to provision additional Internet bandwidth for SUNY Oswego. When the upgrade is completed, there will be 25% more Internet bandwidth than what we currently have.

In addition, this upgrade will position SUNY Oswego to increase Internet network services more rapidly in the future to support the growth needs of academic and residential clients.

Network Outage Postponed to Saturday, 3/22, 6am-noon

CTS originally scheduled a campus network outage for Sunday, March 16 to upgrade network equipment that connects our campus to the Internet. This has been postponed due to delays in the arrival of equipment to campus.

The upgrade will now be scheduled on the fallback date of Saturday, March 22 from 6am – noon.   A new fallback date has not been determined should the equipment continue to be delayed or there are issues with the installation.

As a reminder, during this timeframe:

  • all connections originating from on-campus to the Internet will be unavailable
  • all connections originating from the Internet to any campus network service will be unavailable
  • any service requiring a SUNY Oswego login will be unavailable.

This upgrade is needed in order to provision additional Internet bandwidth for SUNY Oswego. When the upgrade is completed, there will be 25% additional Internet bandwidth than what we currently have.

In addition, this upgrade will position SUNY Oswego to increase Internet network services more rapidly in the future to support the growth needs of academic and residential clients.

For more information, please call the CTS Help Desk, 315.312.3456 or email to help@oswego.edu.
Campus Technology Services

Tech Tip: Don’t miss the CTS Updates

CTS continually updates and upgrades the operating system and software on campus computers to ensure both security and functionality.  Much of this work is automatically delivered to college-owned faculty/staff computers each Wednesday morning – otherwise known as “Patch Wednesdays”.

If your computer is not turned on and connected to the network when the updates are delivered, don’t worry.  Your computer will be updated the next time it connects to the campus network.  Laptops will receive the updates once they are back on campus and connected to the network.

For more information, see:  http://www.oswego.edu/cts/updates/service_updates.html


Tech Tips are a collaboration of Campus Technology Services and the Campus Technology Advisory Board.  Computer assistance is always available from the CTS Help Desk,http://www.oswego.edu/cts/help.html315-312-3456help@oswego.edu.

Campus Network Outage, Sunday, March 16, 6am-noon

Campus Technology Services has tentatively planned an upgrade of network equipment that connects our campus to the Internet on Sunday, March 16, 6am-noon.  During this timeframe:

  • all connections originating from on-campus to the Internet will be unavailable

  • all connections originating from the Internet to any campus network service will be unavailable

  • any service requiring a SUNY Oswego login will be unavailable.

This upgrade is needed in order to provision additional Internet bandwidth for SUNY Oswego. When the upgrade is completed, there will be 25% more Internet bandwidth than what we currently have.

In addition, this upgrade will position SUNY Oswego to increase Internet network services more rapidly in the future to support the growth needs of academic and residential clients.

If needed, an alternate date of Saturday, March 22nd from 6am -noon will be utilized.

Tech Tip: SUNY Oswego Email Official Means of Communication

This would be a great time to remind everyone that campus email is an official mechanism of communication for the College – http://www.oswego.edu/cts/policies/email.html.  Students will receive important information via email, including information on registration, class cancellations, library notices, and scholarship information.  Students, faculty and staff are expected to read their oswego.edu email.

Students may wish to “Forward” their oswego.edu email to another email account.  This will allow students to receive their campus email through the email account of their choice.

How to Forward campus email to another email account can be found at:   https://support.google.com/mail/answer/10957?hl=en


Tech Tips are a collaboration of Campus Technology Services and the Campus Technology Advisory Board.  Computer assistance is always available from
the CTS Help Desk, http://www.oswego.edu/cts/help.html, 315-312-3456, help@oswego.edu.

CTS Spring Workshops Available for Registration

CTS will be offering technical workshops covering a range of topics listed below.   Workshops start next week and are freely available to faculty, staff and students.  More information and registration is available from:

http://www.oswego.edu/cts/training/ws_registration.html

Topics:
–LakerApps Gmail, Calendar, Drive, Sites, Submission Forms
–Introductory and Advanced Offerings of MS Word, Excel and PowerPoint
–General Computer Use and Maintenance
–Windows and Apple Operating Systems
–Mailing Lists
–Lecture Capture
–Web conferencing with Blackboard Collaborate

Hope to see you at one of our offerings!

Service Disruption – 2/9, 7-10am

Campus Technology Services will be applying system updates and performing routine maintenance to our campus servers on Sunday, February 9, 2014. This work will begin at 7:00 a.m. and is expected to be completed by 10:00 a.m.

The following services will be unavailable during this maintenance period:

  • The SUNY Oswego web site
  • Editing of personal web pages that are not hosted via LakerApps
  • FTP access to Rocky

TechTip – Campus Wifi Setup

Setting up your tablet, smart phone, or other wireless device on the campus network requires a quick, one-time configuration.  You can find all the how-to details on CTS’ Wireless Network page:http://www.oswego.edu/cts/wireless.html


Tech Tips are a collaboration of Campus Technology Services and the Campus Technology Advisory Board.  Computer assistance is always available from the CTS Help Desk, http://www.oswego.edu/cts/help.html315-312-3456help@oswego.edu.