Author Archives: CTS

Changes to Printing in Marano Campus Center 206

CTS has made some changes to the printing in Marano Campus Center 206.  Anyone using that room for the Fall 2014 semester should be aware.
The computers in Marano 206 are now set up to print to the printers in room 207, across the hall.  This is based on low utilization of the previous 206 printer and the need to distribute printing across campus in a different way to maximize resources.
While using the computers in 206, faculty, staff and students will be able to pick the default room 207 black and white printer or the room 207 color printer.  Printouts can be retrieved in 207.
Room 207 is a general access lab staffed by a student Computer Lab Assistant (CLA) during normal use times.  Exact hours are available from http://www.oswego.edu/cts/labs/computer_lab_hours.html.

 

Improvements to Shineman Public Printing

Last fall, the Shineman Center opened with one general access quick print station in room 188.  Once the station was fully operational, we quickly heard that one station was not enough.  We are happy to announce that CTS and Auxiliary Services have jointly identified space near the Fusion Cafe area of Shineman for two quick print stations.

The existing print station that was in room 188 has been moved near the stairwell behind the Fusion Cafe.  We have identified this print station with the name of “Beaker.”  The other print station is also in this same area.  Its name is “Bunsen.”

You can see the new locations in the floor plan below.  The “You are here” marker designates the previous room 188 location.

 

Each station has a computer and printer.  The “Beaker” station also includes a phone in case there are any issues that need to be called in to the Help Desk (x3456).

We’d like to also remind you that printing to many campus printers from your own device is available.  Print drivers can be downloaded from the “CTS Personal Printing” page.

https://www.flickr.com/photos/eworm/

After Hours Shineman Entry Requires ID

The Shineman Center is open Monday through Friday from 6:15am-10:30pm.  Weekends are variable dependent upon weekend events.  After hours entry will now require your College ID.

Selected students are given College ID card access based on their program of study, course enrollment, and/or specifically by ID.  Access is updated when course enrollment or program of study changes.  Any student who does not have after hours entry access and believes they should are encouraged to contact the department offering the course or activity.

The only door with card access is on the northwest side of the building (facing the Marano Campus Center).

Updates to myOswego

myOswego has some updates happening in the near future.  They include the following:
An updated Transfer Course Guide will be available for fall 2014.  The new link will outline current course equivalencies between SUNY Oswego and selected NYS community colleges and four year colleges.
 
Guest accounts will be replaced with the myOswego Proxy feature later this fall.  Proxy will allow you to manage user ID’s so that parents, or anyone else that you would like to authorize can access myOswego links that you outline.  Watch for updates from the Registrar’s Office.
An alternative user interface is planned to replace the current myOswego skin sometime after spring registration is completed.  The new interface offers enhanced navigation and search options as well as a new browse feature.

Check Computer Availability from the SUNY Oswego Mobile App

In partnership with Public Affairs, CTS would like to announce the availability of the “LabStats” module in the SUNY Oswego mobile app.  You can find it in the bottom row of the app.

The LabStats module lets you see the availability of computers in select computer labs BEFORE you actually go to them.   Clicking on the module, will give you information about the current utilization of the following labs in real time:

Note that the icon to the left of the lab, lets you know if the lab is currently open for general access, closed to general access or hours are currently unknown.  Clicking the arrow to the right of the lab will provide more information including the location of the lab and its hours.

Go to our mobile site for give it a try at https://m.oswego.edu/. We hope this will be a valuable tool to the campus, especially late in the semester when all of those papers are due.  Reload the page often though to make sure you have the latest availability counts.

 

Google Chrome Now the Default Web Browser in Labs and Classrooms

Previously, Internet Explorer (IE) was the default browser in labs and classrooms. However, with the increasing security vulnerabilities in IE, especially the one affecting IE versions 6-11 late last spring, we decided it would be a good time to re-evaluate the default browser.

To help us decide, we took a look at what browsers are accessing the SUNY Oswego website. From the network traffic originating from both on and off campus, Google Chrome is number one.   We also took a look at just the traffic originating from on-campus and that also was Chrome. Given that, coupled with the fact that SUNY Oswego is a Google Apps campus, we decided to promote Chrome.

As you can see from the image below, Chrome, IE and Firefox are still available for use from the quick launch bar on the bottom of the screen.  However, if you click on an HTML link within an application such as PowerPoint or Word, the default browser will be launched.

 

Tech Tip: How to Create PDF files for free

On a PC

On a Mac, press File / Print and select the PDF button near the bottom of the window.  Next, select Save As PDF.   This video from Lynda.com shows you how: http://www.lynda.com/Office-Mac-tutorials/Printing-PDF/73560/75853-4.html?org=oswego.edu

For assistance installing or using CutePDF, please contact the CTS Help Desk at x3456 or email help@oswego.edu.


Tech Tips are a collaboration of Campus Technology Services and the Campus Technology Advisory Board.  Computer assistance is always available from the CTS Help Desk,http://www.oswego.edu/cts/help.html315-312-3456help@oswego.edu.

Campus Network Outage, Saturday May 31, 6am-noon

Campus Technology Services has planned an upgrade of network equipment that connects our campus to the Internet on Saturday, May 31, 6am-noon.  During this timeframe:

  • all connections originating from on-campus to the Internet will be unavailable
  • all connections originating from the Internet to any campus network service will be unavailable
  • any service requiring a SUNY Oswego login will be unavailable.

This upgrade is needed in order to provision additional Internet bandwidth for SUNY Oswego. When the upgrade is completed, there will be 25% more Internet bandwidth than what we currently have.

In addition, this upgrade will position SUNY Oswego to increase Internet network services more rapidly in the future to support the growth needs of academic and residential clients.

Network Outage Postponed to Saturday, 3/22, 6am-noon

CTS originally scheduled a campus network outage for Sunday, March 16 to upgrade network equipment that connects our campus to the Internet. This has been postponed due to delays in the arrival of equipment to campus.

The upgrade will now be scheduled on the fallback date of Saturday, March 22 from 6am – noon.   A new fallback date has not been determined should the equipment continue to be delayed or there are issues with the installation.

As a reminder, during this timeframe:

  • all connections originating from on-campus to the Internet will be unavailable
  • all connections originating from the Internet to any campus network service will be unavailable
  • any service requiring a SUNY Oswego login will be unavailable.

This upgrade is needed in order to provision additional Internet bandwidth for SUNY Oswego. When the upgrade is completed, there will be 25% additional Internet bandwidth than what we currently have.

In addition, this upgrade will position SUNY Oswego to increase Internet network services more rapidly in the future to support the growth needs of academic and residential clients.

For more information, please call the CTS Help Desk, 315.312.3456 or email to help@oswego.edu.
Campus Technology Services

Tech Tip: Don’t miss the CTS Updates

CTS continually updates and upgrades the operating system and software on campus computers to ensure both security and functionality.  Much of this work is automatically delivered to college-owned faculty/staff computers each Wednesday morning – otherwise known as “Patch Wednesdays”.

If your computer is not turned on and connected to the network when the updates are delivered, don’t worry.  Your computer will be updated the next time it connects to the campus network.  Laptops will receive the updates once they are back on campus and connected to the network.

For more information, see:  http://www.oswego.edu/cts/updates/service_updates.html


Tech Tips are a collaboration of Campus Technology Services and the Campus Technology Advisory Board.  Computer assistance is always available from the CTS Help Desk,http://www.oswego.edu/cts/help.html315-312-3456help@oswego.edu.