Author Archives: CTS

Blackboard Learn Migration Upcoming Trainings

To assist in the migration from ANGEL to Blackboard Learn,  the Blackboard Learn Migration team will be offering numerous Blackboard Learn workshops throughout the summer.  In addition to the workshops, office hours are available for individual assistance.  Below are short descriptions of the summer offerings.

  • Introduction to Bb Learn and Content Creation:  learn how to create a course syllabus, various types of information/files, links to content and internet-based resources. Registration required.
  • Bb Learn Communications and Interaction Tools: learn how to use announcements, course messages, email, discussions, notifications, and other communication tools.  Registration required.
  • Bb Learn Grade Center: learn how the grade center works while receiving one-on-one consulting to assist in setting up your gradebook. Registration required.
  • Bb Learn Office Hours: Drop by and visit one of our instructional designers/technologists who will work individually with you to prepare your course(s) for either Summer or Fall 2015 semester.  Registration is NOT required.

ANGEL End of Life

It is important to remember that Blackboard Learn will be the only campus supported learning management system (LMS) as of the Fall 2015 semester. The last day ANGEL access will be available is Monday, August 31, 2015. After that, any attempts to access it will be redirected to Blackboard Learn.

Please let us know if you have any questions by emailing bbhelp-list@ls.oswego.edu.

-The Blackboard Learn Migration Team (CTS, Extended Learning, Penfield Library)

 

FINAL Reminder – Blackboard Automatic Migration Deadline – June 7

 

This is a final reminder from a previous communication that the automatic migration of Fall 2015 ANGEL course shells to Blackboard is June 7.  If you would like to take advantage of this option, please follow the steps outlined on the Migration FAQ page, question 2. You must complete the steps by June 7 to ensure course shells are migrated on June 8.  NOTE: This is a one-time only process!

After June 7, the following migration options are available:

1) Self-Migration – Available anytime

Instructions on how to migrate content yourself are on the campus Blackboard Learn website on the Migration Resources page, under “Open SUNY ANGEL to Blackboard Learn Migration Guide.”

2) No Migration – Manually Add Content to Bb Learn – Available anytime

Fall 2015 course shells are now available in Blackboard Learn. You can upload or add content to them at any time. Get started by pointing a Google Chrome or Mozilla Firefox web browser to www.oswego.edu/bb.

ANGEL End of Life

It is important to remember that Blackboard Learn will be the only campus supported learning management system (LMS) as of the Fall 2015 semester. The last day ANGEL access will be available is Monday, August 31, 2015. After that, any attempts to access it will be redirected to Blackboard Learn. This means that any needed ANGEL content must either be saved and downloaded to your computer or migrated to Blackboard Learn.

 

Spring 2016 Course Content

If you have ANGEL content you may not be migrating but would like to use in the future, you will need to create an ANGEL Export file. This file will not include student work and must be imported into Blackboard Learn to be viewable. Please see Creating ANGEL Course Archive File for instructions on creating export files.

 

Bb Learn Training

We will be offering numerous Blackboard Learn workshops throughout the summer. In addition to the workshops, office hours are available for individual assistance.  Those times are also available from the workshops page.

 

Additional information about the migration is available from the Blackboard Migrations FAQs page. Blackboard related questions can be sent to bbhelp-list@ls.oswego.edu. Please do not hesitate to contact us with your questions or concerns. The number one lesson we’ve learned is to start the migration process early!

 

Best Wishes,

-The Blackboard Migration Team (CTS, Extended Learning, Penfield Library)

Blackboard Automatic Migration Deadline – June 7

This is a reminder from a previous communication that the automatic migration of Fall 2015 ANGEL course shells to Blackboard is June 7.  If you would like to take advantage of this option, please follow the steps outlined on the Migration FAQ page, question 2. You must complete the steps by June 7 to ensure course shells are migrated on June 8.  NOTE: This is a one-time only process!

After June 7, the following migration options are available:

1) Self-Migration – Available anytime

Instructions on how to migrate content yourself are on the campus Blackboard Learn website on the Migration Resources page, under “Open SUNY ANGEL to Blackboard Learn Migration Guide.”

2) No Migration – Manually Add Content to Bb Learn – Available anytime

Fall 2015 course shells are now available in Blackboard Learn. You can upload or add content to them at any time. Get started by pointing a Google Chrome or Mozilla Firefox web browser to www.oswego.edu/bb.

ANGEL End of Life

It is important to remember that Blackboard Learn will be the only campus supported learning management system (LMS) as of the Fall 2015 semester. The last day ANGEL access will be available is Monday, August 31, 2015. After that, any attempts to access it will be redirected to Blackboard Learn. This means that any needed ANGEL content must either be saved and downloaded to your computer or migrated to Blackboard Learn.

Spring 2016 Course Content

If you have ANGEL content you may not be migrating but would like to use in the future, you will need to create an ANGEL Export file. This file will not include student work and must be imported into Blackboard Learn to be viewable. Please see Creating ANGEL Course Archive File for instructions on creating export files.

Bb Learn Training

We will be offering numerous Blackboard Learn workshops throughout the summer. In addition to the workshops, office hours are available for individual assistance.  Those times are also available from the workshops page.

Additional information about the migration is available from the Blackboard Migrations FAQs page. Blackboard related questions can be sent to bbhelp-list@ls.oswego.edu. Please do not hesitate to contact us with your questions or concerns. The number one lesson we’ve learned is to start the migration process early!

 

Google Hangouts Now Available with LakerApps

Google previously announced they would be replacing Google Talk, Google+ Hangouts and Google+ Messenger (formerly Huddle) with a new Google Hangouts.

We are happy to announce the new Google Hangouts is available for our LakerApps Google domain effective March 4.

What is Google Hangouts?
Google Hangouts is a new way to communicate and collaborate.  Hangouts helps you stay connected no matter where you are or what device you’re using. You can send and receive messages, make video calls, and share your screen from the Hangouts app on your computer, mobile phone, or tablet.

In addition, your Hangouts are synced automatically, so you can start a Hangout on one device and continue it on another.

How can I access Hangouts?
You can use Hangouts from any of the following:

Opting-in from Google Talk
Hangouts may not automatically show for you in Gmail/Calendar in which case you will need to manually opt-in:

  1. Login to LakerApps mail: oswego.edu/mail
  2. Identify the chat area of Gmail.  In most cases this will be on the left side of the screen. If you DO NOT see the Hangouts symbol, , at the bottom of the chat area, you will need to continue with steps 3-5.  If you DO see the Hangouts symbol, you can skip steps 3-5.  
  3. Click your profile photo at the top of your Chat list.

  4. Click “Try the new Hangouts.”
  5. You should now see the Hangouts icon at the bottom of your chat area.  If not, try reloading the page or logging out of LakerApps and back in again.


How do I use Hangouts chat and video?

  1. Open your LakerApps mail at www.oswego.edu/mail.
  2. Identify the chat area in Gmail (in most cases this will be on the left side of the window) and click on the  Hangouts icon.
  3. Select a person from the Hangouts list. Or click the search button and type a name or email address. When you find the person you want, click their name.
  4. A new window will open similar to the following:
  5. To use Hangouts chat, just start typing in the white space at the bottom of the window.
  6. To use Hangouts video, click the  icon.
  7. To start a Group Hangout, click the  icon and type the names of people with whom you’d like to have a group video call.  You may include up to 15 people in a group hangout.
  8. [Optional] Download the Chrome extension to chat on your desktop.
  9. [Optional] Download the app for Android or iOS if you’d like to access Hangouts on your mobile device or tablet.

Visit Start a video call for more information.

Where can I get more information?
The Center for Excellence in Learning and Technology (CELT) and CTS will be holding a workshop on how to use Hangouts and cover use cases for it.  That will be available on Wednesday, March 11 from 12:40pm – 1:45pm in 123 Penfield Library.  No registration required.  More info…

For more Google documentation on Hangouts, visit the Google Apps Learning Center.

For any questions or help using Google Hangouts, please contact the Help Desk, 315.312.3456, help@oswego.edu, 26 Lanigan Hall.

SUNY Oswego Subscribes to Adobe Cloud

This past fall semester, a CTS Technology Innovation Program proposal for an annual subscription to Adobe Creative Cloud was awarded.  This subscription covers the installation of the Adobe Master Collection Suite on SUNY Oswego-owned Mac and PC computers and allows a home use option to faculty and staff who can purchase it at a discounted rate for use on their personal computers.

Having the opportunity to obtain Adobe Cloud for the Spring semester is a great opportunity for Oswego students to be taught with state of the art industry software and ensure they are prepared for the workforce. Our students will be among the few in the SUNY system to have access to this technology, only a few other schools have it.

Currently, CTS staff are working on several projects to ensure a smooth roll-out of Adobe Creative Cloud. They include:

  • Building installer packages for the various titles that will make the software available to faculty and staff.

  • Creating a plan to incorporate the software into computer labs and classrooms being mindful of system and hardware requirements of the various Adobe titles.

  • Building an Adobe software install request that will be available through the Help Desk Self Service system for requesting an install.

CTS is working towards rolling out the installer packages and service request for mid-February. Another announcement will be sent when the software is available.

The software will be available at no cost for all faculty and staff in academic departments.  For departments outside of CLAS, SCMA, SoB and SoE, there will be an annual fee as outlined below:

  • Adobe Acrobat Professional free for all faculty & staff.
  • Non-Academic departments that purchase one title – $100/license
  • Non-Academic departments that purchase base package* – $125/license
  • Non-Academic departments that purchase base + – $175/license

*The base package will consist of Photoshop, Illustrator and InDesign.

Anyone requesting an install prior between January 1 – June 30 will receive a 50% discount on the above prices for the remainder of the year.

Please note that the pricing is an annual fee that will be charged to non-academic departments on July 1 of each year.

Titles Included in the subscription:
Photoshop CC – Image editing and compositing

Lightroom 5 – Digital photo processing and editing

Illustrator CC – Vector Graphics & Illustration

InDesign CC – Page design, layout for print & digital publishing

Premiere Pro CC – Video production and editing

After Effects CC – Cinematic visual effects and motion graphics

Dreamweaver CC – Web and mobile design

Muse CC – Website design without coding

Flash Professional CC – Interactive experiences, game design, mobile device packaging

Acrobat Professional – Create, edit, and sign PDF documents and forms

Audition CC – Audio recording, mixing and restoration

Bridge CC – Centralize your creative assets

Edge Animate CC – Create interactive and animated web content

Edge Code Preview – Code HTML, CSS Javascript

Edge Reflow Preview – Design the responsive web

Fireworks CS6 – Image editing for web and apps

Flash Builder Premium – IDE for coding Flash apps and mobile device packaging

InCopy CC – Collaborate with copywriters and editors

Prelude CC – Metadata ingest, logging and rough cuts

Media Encoder – Quickly output video files for virtually any screen

Scout CC – Profile Flash games on web and devices

SpeedGrade CC – Film finishing and color grading

Gaming SDK – Create ActionScript games

Extension Manager – Easily install and manage extensions

ExtendScript Tool Kit – Add script to your creative apps

 

First Set of Classes Now Teaching with Blackboard Learn

In the fall, we announced the planning surrounding the campus migration from the ANGEL learning management system to Blackboard Learn. The campus will be completely migrated to Blackboard Learn by the Fall 2015 semester.

The first cohort of faculty participating in the migration are now teaching with Blackboard Learn this spring semester. There are approximately 50 faculty teaching 130 courses with 3400 students in a mixture of fully online, hybrid and face-to-face offerings.

While there are a few configurations that are still being worked on, we are happy to say that the semester is off to a good start. There have been no major issues that would force us to revert back to ANGEL.

In the next few weeks, we will be seeking participants for the second cohort of faculty teaching summer classes. Please look for an announcement regarding that in the future.

Initial Configuration
The migration team spent the fall semester configuring the Blackboard Learn environment working on the integration to automatically pull in courses and registration data, single sign-on authentication using your Laker NetID, the look and feel of the system and the configuration of plugins such as Panopto for class capture, Ensemble for video storage, i-clicker for student response, Pearson and McGraw Hill publisher content access, lynda.com for online tutorials, and ARES for access the library e-reserves system.

Faculty and Student Preparation
To prepare the first cohort for the migration, faculty participated in a full-day training taught by Open SUNY to learn about the differences between ANGEL and Blackboard Learn. Their courses were migrated to Blackboard and additional training sessions were offered to assist faculty in preparing their content and further understanding the features available in Blackboard Learn. An additional nine sessions were offered during the CELT-sponsored Winter BreakOut. Students were also offered some online training materials and an online orientation to help them understand using Blackboard Learn.

Migration Schedule
The rest of the migration schedule is as follows:

  • Spring 2015 semester:  First cohort of faculty and students will use Blackboard Learn. Refinements to the Blackboard Learn environment will be made based on feedback.
  • Summer 2015: Second cohort of faculty and students will use Blackboard Learn. Refinements to the Blackboard Learn environment will be made based on feedback.
  • Fall 2015: Migration completed. All courses will be available to teach in Learn. ANGEL will be decommissioned.

The Blackboard migration team includes Extended Learning, CTS, Penfield Library, CELT and OpenSUNY.

Questions regarding the migration can be directed to bbhelp-list@ls.oswego.edu.

Computer Labs Updated Over Winter Break

Over the winter break, CTS replaced computers in a few locations.

The Mahar 210 PC (Windows) lab machines were replaced with brand new Dell Optiplex 7010 computers.  This lab had some of our oldest machines on campus.  You should see some performance improvements logging in and then using software that requires more processing than a standard web browser application.  It has the same number of machines as before, twenty-five including the instructor machine.  This room is used during the day as a teaching classroom and then becomes an open access lab starting at 6pm.

The Penfield Library 24 Hour Room also had machines replaced.  It previously had (19) Windows computers and (3) SunRay machines for Computer Science.  The Windows computers have been replaced with new Dell Optiplex 7010 computers.  The (3) SunRay computers were no longer needed and in its place are (3) iMacs to give the facility some diversity especially during the early morning hours.

The Penfield Library general access lab in room 100A had its (10) iMacs upgraded to newer ones.  They have the same set of software as before.

In addition to the above replacements, many machines were cleaned over break.  This included keyboard, mice and monitors in many of the labs on campus as well as the kiosk machines in the Campus Center.

Thanks to CTS professional staff and to our student workers for the work required to make these improvements.

Please check out the CTS Computer Lab Hours for when the above facilities are available for use.

 

CTS Recommendations for Electronics Use During Scheduled Power Testing – 1/5

An announcement from the Facilities Department alerted the campus of electrical testing for buildings north of route 104 occurring on Jan. 5 from 9:30 a.m. to 4:30 p.m. A reposting of that announcement is at the end of this article.

The announcement mentioned some electrical “blips” that may occur during the testing timeframe. CTS would like to make the following recommendations for electronic use during this testing period to help minimize equipment failure and minimize loss of productivity.

  • If you will not be on campus on Jan. 5, please turn off and unplug all of your electronic equipment prior to your departure from campus. This includes any computers, monitors, printers, scanners, etc.

  • If you will be on campus on Jan. 5, please turn off and unplug any equipment that will not be used during the testing period.

  • If you have a fully charged laptop that can be disconnected from power during the testing period, please use it.

  • If you are using a desktop computer, please save your work frequently.

Please note that campus network equipment and servers are configured with battery back-up power. Therefore we do not expect any disruptions connecting to the campus wired and wireless networks, nor to any technology services including the use of phones.

If you have any questions related to electronic usage during the testing period, please call the Help Desk at 315.312.3456.

Original Posting from Facilities:

SUNY Oswego will complete testing of the high-voltage switch gear installed as part of the Shineman construction project between 9:30 a.m. and 4:30 p.m. Monday, Jan. 5, 2015. This will affect the electrical systems in most campus buildings north of Route 104 (Building #20, Culkin, Hewitt Union, Lanigan, Lee, Mahar, Marano Center, Park, Penfield, Rich, Shady Shore, Shineman, Tyler, Walker, Wilber, Cayuga, Funnelle, Hart, Johnson, Lonis, Mackin, Moreland, Oneida, Onondaga, Riggs, Scales, Seneca, Waterbury, The Village, Cooper Dining, Lakeside Dining, Littlepage Dining, and Pathfinder Dining BUT NOT Sheldon, the Parking Office and King).
During this testing you may notice “blips” in the power or lights flickering up to a possible 5 to 10 min outage. All emergency generators and backup lighting will be operable during this testing. In order to prevent damage to computer and sensitive equipment, we are requesting you power down and unplug specific equipment in your area prior to the anticipated start date and time of the outage.
Your understanding and cooperation is appreciated. If you have any questions or concerns related to this outage, please contact Outage Coordinator John Bricker of Utilities at 315-312-3200.

ATC Computer Maintenance During Winter Break

In order to better serve you, Campus Technology Services will be scheduling maintenance of the Advanced Technology Classrooms (ATCs) during Winter Break.  An ATC is considered to be any classroom equipped with a computer and projector.

CTS will start maintenance December 15th, 2014 through January 26th, 2015.  If you have saved data to any classroom computer, we ask that you back it up prior to this timeframe as it will be erased during the maintenance.

During the maintenance time, CTS will complete the following items:

  • Test devices such as computers, video cameras, speakers, microphones and volume, projectors, etc.
  • Update/upgrade various software.
  • Clean device hardware such as monitor, keyboard and mouse.

Again, please back up any data you might have saved to a classroom computer prior to December 15.

Your understanding and cooperation are appreciated!

If you have any questions related to this work, please contact the Help Desk by phone, 315.312.3456 or email, help@oswego.edu.

 

LakerApps Drive Now With Unlimited Storage

Earlier this fall, Google announced plans for their “Drive for Education” program in which  “Google Apps for Education” users would have unlimited data storage in Google Drive.

Google has been slowly rolling this out to Google Apps for Education customers which includes SUNY Oswego’s LakerApps.  We are happy to say that the unlimited storage has now been applied. SUNY Oswego users may upload unlimited files, each up to 5TB in size, to LakerApps Drive.

When might you want to use Drive? If you have forgotten a thumb drive to store a file or even if you need a place to backup your files, Drive could help out.  If you don’t have Microsoft Office and need to create documents, Drive can also help out. It can natively create basic word processing, spreadsheet, presentation, forms and drawing files.

To get started, login to LakerApps at www.oswego.edu/mail and then click the “Drive” app from the application grid in the upper right corner, near your email address.

Please call (315.312.3456) or email (help@oswego.edu) the Help Desk if you need assistance or have any questions.