Author Archives: CTS

SUNY Oswego Subscribes to Adobe Cloud

This past fall semester, a CTS Technology Innovation Program proposal for an annual subscription to Adobe Creative Cloud was awarded.  This subscription covers the installation of the Adobe Master Collection Suite on SUNY Oswego-owned Mac and PC computers and allows a home use option to faculty and staff who can purchase it at a discounted rate for use on their personal computers.

Having the opportunity to obtain Adobe Cloud for the Spring semester is a great opportunity for Oswego students to be taught with state of the art industry software and ensure they are prepared for the workforce. Our students will be among the few in the SUNY system to have access to this technology, only a few other schools have it.

Currently, CTS staff are working on several projects to ensure a smooth roll-out of Adobe Creative Cloud. They include:

  • Building installer packages for the various titles that will make the software available to faculty and staff.

  • Creating a plan to incorporate the software into computer labs and classrooms being mindful of system and hardware requirements of the various Adobe titles.

  • Building an Adobe software install request that will be available through the Help Desk Self Service system for requesting an install.

CTS is working towards rolling out the installer packages and service request for mid-February. Another announcement will be sent when the software is available.

The software will be available at no cost for all faculty and staff in academic departments.  For departments outside of CLAS, SCMA, SoB and SoE, there will be an annual fee as outlined below:

  • Adobe Acrobat Professional free for all faculty & staff.
  • Non-Academic departments that purchase one title – $100/license
  • Non-Academic departments that purchase base package* – $125/license
  • Non-Academic departments that purchase base + – $175/license

*The base package will consist of Photoshop, Illustrator and InDesign.

Anyone requesting an install prior between January 1 – June 30 will receive a 50% discount on the above prices for the remainder of the year.

Please note that the pricing is an annual fee that will be charged to non-academic departments on July 1 of each year.

Titles Included in the subscription:
Photoshop CC – Image editing and compositing

Lightroom 5 – Digital photo processing and editing

Illustrator CC – Vector Graphics & Illustration

InDesign CC – Page design, layout for print & digital publishing

Premiere Pro CC – Video production and editing

After Effects CC – Cinematic visual effects and motion graphics

Dreamweaver CC – Web and mobile design

Muse CC – Website design without coding

Flash Professional CC – Interactive experiences, game design, mobile device packaging

Acrobat Professional – Create, edit, and sign PDF documents and forms

Audition CC – Audio recording, mixing and restoration

Bridge CC – Centralize your creative assets

Edge Animate CC – Create interactive and animated web content

Edge Code Preview – Code HTML, CSS Javascript

Edge Reflow Preview – Design the responsive web

Fireworks CS6 – Image editing for web and apps

Flash Builder Premium – IDE for coding Flash apps and mobile device packaging

InCopy CC – Collaborate with copywriters and editors

Prelude CC – Metadata ingest, logging and rough cuts

Media Encoder – Quickly output video files for virtually any screen

Scout CC – Profile Flash games on web and devices

SpeedGrade CC – Film finishing and color grading

Gaming SDK – Create ActionScript games

Extension Manager – Easily install and manage extensions

ExtendScript Tool Kit – Add script to your creative apps

 

First Set of Classes Now Teaching with Blackboard Learn

In the fall, we announced the planning surrounding the campus migration from the ANGEL learning management system to Blackboard Learn. The campus will be completely migrated to Blackboard Learn by the Fall 2015 semester.

The first cohort of faculty participating in the migration are now teaching with Blackboard Learn this spring semester. There are approximately 50 faculty teaching 130 courses with 3400 students in a mixture of fully online, hybrid and face-to-face offerings.

While there are a few configurations that are still being worked on, we are happy to say that the semester is off to a good start. There have been no major issues that would force us to revert back to ANGEL.

In the next few weeks, we will be seeking participants for the second cohort of faculty teaching summer classes. Please look for an announcement regarding that in the future.

Initial Configuration
The migration team spent the fall semester configuring the Blackboard Learn environment working on the integration to automatically pull in courses and registration data, single sign-on authentication using your Laker NetID, the look and feel of the system and the configuration of plugins such as Panopto for class capture, Ensemble for video storage, i-clicker for student response, Pearson and McGraw Hill publisher content access, lynda.com for online tutorials, and ARES for access the library e-reserves system.

Faculty and Student Preparation
To prepare the first cohort for the migration, faculty participated in a full-day training taught by Open SUNY to learn about the differences between ANGEL and Blackboard Learn. Their courses were migrated to Blackboard and additional training sessions were offered to assist faculty in preparing their content and further understanding the features available in Blackboard Learn. An additional nine sessions were offered during the CELT-sponsored Winter BreakOut. Students were also offered some online training materials and an online orientation to help them understand using Blackboard Learn.

Migration Schedule
The rest of the migration schedule is as follows:

  • Spring 2015 semester:  First cohort of faculty and students will use Blackboard Learn. Refinements to the Blackboard Learn environment will be made based on feedback.
  • Summer 2015: Second cohort of faculty and students will use Blackboard Learn. Refinements to the Blackboard Learn environment will be made based on feedback.
  • Fall 2015: Migration completed. All courses will be available to teach in Learn. ANGEL will be decommissioned.

The Blackboard migration team includes Extended Learning, CTS, Penfield Library, CELT and OpenSUNY.

Questions regarding the migration can be directed to bbhelp-list@ls.oswego.edu.

Computer Labs Updated Over Winter Break

Over the winter break, CTS replaced computers in a few locations.

The Mahar 210 PC (Windows) lab machines were replaced with brand new Dell Optiplex 7010 computers.  This lab had some of our oldest machines on campus.  You should see some performance improvements logging in and then using software that requires more processing than a standard web browser application.  It has the same number of machines as before, twenty-five including the instructor machine.  This room is used during the day as a teaching classroom and then becomes an open access lab starting at 6pm.

The Penfield Library 24 Hour Room also had machines replaced.  It previously had (19) Windows computers and (3) SunRay machines for Computer Science.  The Windows computers have been replaced with new Dell Optiplex 7010 computers.  The (3) SunRay computers were no longer needed and in its place are (3) iMacs to give the facility some diversity especially during the early morning hours.

The Penfield Library general access lab in room 100A had its (10) iMacs upgraded to newer ones.  They have the same set of software as before.

In addition to the above replacements, many machines were cleaned over break.  This included keyboard, mice and monitors in many of the labs on campus as well as the kiosk machines in the Campus Center.

Thanks to CTS professional staff and to our student workers for the work required to make these improvements.

Please check out the CTS Computer Lab Hours for when the above facilities are available for use.

 

CTS Recommendations for Electronics Use During Scheduled Power Testing – 1/5

An announcement from the Facilities Department alerted the campus of electrical testing for buildings north of route 104 occurring on Jan. 5 from 9:30 a.m. to 4:30 p.m. A reposting of that announcement is at the end of this article.

The announcement mentioned some electrical “blips” that may occur during the testing timeframe. CTS would like to make the following recommendations for electronic use during this testing period to help minimize equipment failure and minimize loss of productivity.

  • If you will not be on campus on Jan. 5, please turn off and unplug all of your electronic equipment prior to your departure from campus. This includes any computers, monitors, printers, scanners, etc.

  • If you will be on campus on Jan. 5, please turn off and unplug any equipment that will not be used during the testing period.

  • If you have a fully charged laptop that can be disconnected from power during the testing period, please use it.

  • If you are using a desktop computer, please save your work frequently.

Please note that campus network equipment and servers are configured with battery back-up power. Therefore we do not expect any disruptions connecting to the campus wired and wireless networks, nor to any technology services including the use of phones.

If you have any questions related to electronic usage during the testing period, please call the Help Desk at 315.312.3456.

Original Posting from Facilities:

SUNY Oswego will complete testing of the high-voltage switch gear installed as part of the Shineman construction project between 9:30 a.m. and 4:30 p.m. Monday, Jan. 5, 2015. This will affect the electrical systems in most campus buildings north of Route 104 (Building #20, Culkin, Hewitt Union, Lanigan, Lee, Mahar, Marano Center, Park, Penfield, Rich, Shady Shore, Shineman, Tyler, Walker, Wilber, Cayuga, Funnelle, Hart, Johnson, Lonis, Mackin, Moreland, Oneida, Onondaga, Riggs, Scales, Seneca, Waterbury, The Village, Cooper Dining, Lakeside Dining, Littlepage Dining, and Pathfinder Dining BUT NOT Sheldon, the Parking Office and King).
During this testing you may notice “blips” in the power or lights flickering up to a possible 5 to 10 min outage. All emergency generators and backup lighting will be operable during this testing. In order to prevent damage to computer and sensitive equipment, we are requesting you power down and unplug specific equipment in your area prior to the anticipated start date and time of the outage.
Your understanding and cooperation is appreciated. If you have any questions or concerns related to this outage, please contact Outage Coordinator John Bricker of Utilities at 315-312-3200.

ATC Computer Maintenance During Winter Break

In order to better serve you, Campus Technology Services will be scheduling maintenance of the Advanced Technology Classrooms (ATCs) during Winter Break.  An ATC is considered to be any classroom equipped with a computer and projector.

CTS will start maintenance December 15th, 2014 through January 26th, 2015.  If you have saved data to any classroom computer, we ask that you back it up prior to this timeframe as it will be erased during the maintenance.

During the maintenance time, CTS will complete the following items:

  • Test devices such as computers, video cameras, speakers, microphones and volume, projectors, etc.
  • Update/upgrade various software.
  • Clean device hardware such as monitor, keyboard and mouse.

Again, please back up any data you might have saved to a classroom computer prior to December 15.

Your understanding and cooperation are appreciated!

If you have any questions related to this work, please contact the Help Desk by phone, 315.312.3456 or email, help@oswego.edu.

 

LakerApps Drive Now With Unlimited Storage

Earlier this fall, Google announced plans for their “Drive for Education” program in which  ”Google Apps for Education” users would have unlimited data storage in Google Drive.

Google has been slowly rolling this out to Google Apps for Education customers which includes SUNY Oswego’s LakerApps.  We are happy to say that the unlimited storage has now been applied. SUNY Oswego users may upload unlimited files, each up to 5TB in size, to LakerApps Drive.

When might you want to use Drive? If you have forgotten a thumb drive to store a file or even if you need a place to backup your files, Drive could help out.  If you don’t have Microsoft Office and need to create documents, Drive can also help out. It can natively create basic word processing, spreadsheet, presentation, forms and drawing files.

To get started, login to LakerApps at www.oswego.edu/mail and then click the “Drive” app from the application grid in the upper right corner, near your email address.

Please call (315.312.3456) or email (help@oswego.edu) the Help Desk if you need assistance or have any questions.

 

Penfield Computer Lab Now Open 24 Hours

The Penfield Computer lab in 100A Penfield will now be open 24 hours starting tonight, 12/1 through 4:30pm, 12/12.

Penfield Library and CTS have worked on opening the lab 24 hours during the last two weeks of the semester to allow additional workspace for students needing to complete classwork.  This will be in addition to the adjacent 24 Hour Room.  The Penfield Lab area will be designated as quiet work space, while the 24 Hour Room will be designated for group work.

Entry
During the period from 12am – 8am, students may enter Penfield Lab from the same outside doors they would use to enter the actual 24 hour room on the west side of the building.  Penfield Lab will be accessible from the doors in the hallway leading into the 24 Hour Room.

There will be no entry to the actual Library lobby and upper levels from Penfield Lab.

Printing
There is now a printer in the Penfield Lab that will be available to use from 11:30pm – 8am through December 12th while Penfield Lab stays open 24 hours.   Select “Penfield Lab 24Hr Queue” from the list of available printers.

Please use the Lobby printers during the day, from 7:45am-11:45pm.  Select “Penfield Lobby Printers” from the list of available printers.

You may also use the 24 Hour Room, “Penfield24HourQueue” printer as needed.

All printers are configured to work with your allocated print quota.

We hope this change in hours will be beneficial. This is a pilot project, and your suggestions will help us make improvements for the future.  If you have any feedback, good or bad, please email help@oswego.edu and let us know!

 

CTS Recommendations for Electronics Use During Scheduled Power Testing – 11/26

An announcement from the Facilities Department alerted the campus of electrical testing for buildings north of route 104 occurring on Nov. 26 from 8 a.m. to 3 p.m. A reposting of that announcement is at the end of this article.

The announcement mentioned some electrical “blips” that may occur during the testing timeframe. CTS would like to make the following recommendations for electronic use during this testing period to help minimize equipment failure and minimize loss of productivity.

  • If you will not be on campus on Nov. 26, please turn off and unplug all of your electronic equipment prior to your departure from campus. This includes any computers, monitors, printers, scanners, etc.

  • If you will be on campus on Nov. 26, please turn off and unplug any equipment that will not be used during the testing period.

  • If you have a fully charged laptop that can be disconnected from power during the testing period, please use it.

  • If you are using a desktop computer, please save your work frequently.

Please note that campus network equipment and servers are configured with battery back-up power. Therefore we do not expect any disruptions connecting to the campus wired and wireless networks, nor to any technology services including the use of phones.

If you have any questions related to electronic usage during the testing period, please call the Help Desk at 315.312.3456.

Original Posting from Facilities:

ELECTRICAL TESTING

The campus has to complete testing of the high voltage switch gear installed as part of the Shineman construction project:

This will affect the electrical systems on campus to BUILDINGS NORTH OF ROUTE 104:

Cayuga, Funnelle, Hart, Johnson, Lonis, Mackin, Moreland, Oneida, Onondaga, Riggs, Scales, Seneca, Waterbury, The Village, Cooper Dining, Lakeside Dining, Littlepage Dining, Pathfinder Dining, Building #20, Culkin, Hewitt Union, Lanigan, Lee, Mahar, Marano Center, Park, Parking Office, Penfield, Rich, Shady Shore, Shineman, Tyler, Walker, and Wilber.

Sheldon, Parking Office and King Halls will not be effected

During this testing you may notice “blips” in the power or lights flickering up to a possible 5 to 10 min outage, between8:00 am and 3:00 pm on Wednesday, November 26, 2014.

HVAC equipment could be powered down at times to protect sensitive equipment and shed electrical usage.

In order to prevent damage to computer and sensitive equipment, we are requesting you power down and unplug specific equipment in your area prior to the anticipated start date and time of the outage.

Google Classroom is Now in Session

On August 12, 2014, Google released the “Classroom” app to their Google Apps for Education customers.  Google has positioned the application into the Core Apps of our LakerApps suite of products, giving the application the protection of the SUNY Google contract.

While Classroom is available for the campus to use, it will be an unsupported application. The support for online learning remains with the ANGEL and soon Blackboard Learn environments.  The campus is welcome to use Classroom knowing the support will be limited to what Google has available.

Faculty should be aware that there is no student integration available with Google Classroom.  Student enrollments are managed by email invitation or through a PIN.

To get started, log into LakerApps and follow the three easy steps below.

  1. Click the application grid next to your email address in the upper right of the window.

 

  1. Click on the “More” link at the bottom. You will see something similar to the following:

 

  1. Click on the “Classroom” icon.

Alternatively, you can login directly to Classroom using the www.google.com/classroom link.

For more information on Classroom, please visit www.google.com/edu/classroom.

Campus Prepares for ANGEL to Blackboard Learn migration

SUNY Oswego will be migrating from the ANGEL Learning Management System (LMS) to Blackboard Learn.  Both systems can be used to teach fully online courses and to enhance hybrid and face-to-face classes.  The campus will be completely migrated to Blackboard Learn by the Fall 2015 semester.

SUNY Oswego has been using ANGEL since 2007 and is currently being used with over 1200 sections of courses.  In 2009, the company was purchased by Blackboard.  While Blackboard states it will support ANGEL “indefinitely,” the continued development of ANGEL features and functionality has ceased.  In addition, SUNY as a whole is committed to moving the majority of campuses to Blackboard Learn to help create a more seamless transition for students transferring from one SUNY institution to another.  Oswego is one of 27 SUNY campuses working with OpenSUNY (formerly the SUNY Learning Network) to make the transition.

The ANGEL Support Team has started the work required to migrate from ANGEL to Blackboard Learn.  To help ensure a smooth transition, we will be working with two preliminary groups of faculty and students who will use Learn for their Spring 2015 and Summer 2015 courses.  All courses will be available to teach in Learn by the Fall 2015 semester.  At that time, ANGEL will be decommissioned.

The timeline for migration is as follows:

  • Fall 2014 semester: The Blackboard Learn migration team, in partnership with OpenSUNY, will be working on configuring the Blackboard Learn environment.  Faculty interested in using Blackboard Learn for the Spring 2015 semester will be identified and trained.  Students will also have training materials to become familiar with Blackboard Learn.

  • Spring 2015 semester:  First cohort of faculty and students will use Blackboard Learn.  Refinements to the Blackboard Learn environment will be made based on feedback.

  • Summer 2015: Second cohort of faculty and students will use Blackboard Learn.  Refinements to the Blackboard Learn environment will be made based on feedback.

  • Fall 2015: Migration completed.  All courses will be available to teach in Learn.  ANGEL will be decommissioned.

The Blackboard migration team, composed of Extended Learning, CTS, Penfield Library, CELT and OpenSUNY, is looking for participants for the Spring 2015 cohort. If interested, please fill out the participation form. Any questions can be directed to angelhelp-list@ls.oswego.edu.