Author Archives: CTS

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ANGEL to Blackboard Migration Delayed

Blackboard announced in late March that ANGEL would be extended as a product “indefinitely”. This announcement, while lacking in many details, impacts our planned migration to Blackboard originally slated to begin in 2013.

We anticipate that further details regarding ongoing ANGEL support and any potential enhancements will emerge after the Blackboard World user conference in mid-July. We also anticipate that the SUNY Learning Network (SLN) will be communicating with Blackboard regarding this announcement, and that SLN will provide further details on ongoing support at the SUNY CIT conference in early June.

Based on the initial information in hand, we will delay our migration to Blackboard until we know more details. We will continue to remain on ANGEL through the 2013-2014 academic year.

We are still on course to upgrade to ANGEL version 8 late summer (see “ANGEL Upgrading to Version 8”).

If you have any questions related to this announcement, please email angelhelp-list@ls.oswego.edu.

updates

ANGEL Version 8 Upgrade August 20-21

SLN will be upgrading SUNY Oswego’s ANGEL instance to version 8 on August 20-21st.  ANGEL will not be available during this time frame.  Please plan accordingly.

One of the biggest advantages for upgrading to version 8 is compatibility with Apple’s Safari and Google’s Chrome browsers.  There are also enhancements to dropboxes, discussion forum rubrics, the gradebook and more.

For detailed information on all of the new features and enhancements, please see Blackboard’s “What’s New in ANGEL 8.0” document.

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Multimedia Production Room Services

 

 

CTS and Penfield Library have teamed together to provide a Multimedia Production Room, which is located in room 210 across from the Periodicals/Media Desk in the Penfield Library. This room can be used by faculty, staff and students to create multimedia projects using audio and video.  It is equipped with the following:

  1. A PC and Macintosh desktop computer with 24 inch monitors
  2. A Logitech Webcam Pro 9000 video camera for the PC and a built-in camera for the Mac.
  3. A Plantronics Audio DSP-400 Headsetwith noise cancelling microphone for both systems
  4. Your choice of the following recording software available on both systems:
    1. Audacity (for audio only)
    2. Camtasia (for audio and/or video)

Staff from Penfield and CTS are available to assist you should you need an orientation to the room or assistance using any of the hardware or software.  For more information, please visit the Multimedia Site.

 

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Professional Development

CTS is working on scheduling summer workshops.  We plan on offering workshops on Windows 7, Elluminate Web-Conferencing Software, LakerApps and more.  Please check the workshop schedule as summer approaches for offerings.

In addition to instructor-led workshops, feel free to check out our self-paced, on-demand tutorials available from our iTunesU site.  Tutorials covering Microsoft Word 2010, Excel 2010, PowerPoint 2010 and LakerApps Sites are currently available.

Other technical training opportunities:

  • ANGEL workshops are available from the ANGEL website.
  • Updating your department web site with Ingeniux workshops are available at the Ingeniux Training site.
  • The Skillport e-learning software is available to all students, faculty, and staff.  Skillport includes business and technology-related courses (including Office 2010) as well as courses and test preps needed to prepare you for many business and technical certifications.   Get started at the Skillport home page.
Tech Tips graphic.

Tech Tip

Have some important events on your LakerApps Calendar that you wished stood out from the rest?  Give it a special color.

While viewing the details of an event, click a color in the “Event Color” section.  A small palette of colors is available.  Save the event.  When you view your calendar, especially in “Day” or “Week” view, you’ll see your event stands out from the rest.

 

Featured Article: Get Ready for Windows 7

CTS is preparing to upgrade campus-owned PCs to the Microsoft’s Windows 7 operating system over the next year and a half.

All new computers delivered to faculty and staff this spring semester will have Windows 7 pre-installed. One Advanced Technology Classroom in Lanigan 105 will have Windows 7 installed later in the semester so we can determine if there might be any issues upgrading ATCs to the latest operating system.  In addition, the Penfield Computer lab (not the 24-hour lab) will be upgraded to Windows 7 sometime in the Spring 2012 semester so testing can also be done there to determine any issues.

CTS will be conducting Windows 7 workshops every two weeks this Spring semester.  Please see our Workshops page for dates/times and registration.

In addition, we are also working on a website that will have more detailed information on the upgrades with links to online training tutorials.  That website is at www.oswego.edu/cts/windows7.
updates

Campus-owned Computers Will Be Receiving Regular Operating System and Software Updates

To remain current with operating system, security, and other software releases, CTS will be updating college-owned computers, servers and services throughout each semester.For college-owned computers assigned to faculty and staff, these updates will occur weekly on Wednesdays.  On these “Patch Wednesdays,” CTS staff will remotely push, via the campus network, operating system and/or security patches as well as new versions of particular software, such as Firefox, Adobe Reader, etc. to your computer.  These updates will occur early Wednesday mornings.  You may see a slight decrease in performance as the updates are applied to your computer.

At other times, updates to campus servers or services will take place which may interrupt service.   These updates may include server operating system or security patches and/or new versions of campus software used for accessing online services.  Examples include updates to Banner, myOswego, the campus wireless system, etc.

For both types of updates, CTS will thoroughly test the updates before they are distributed.

To stay informed regarding these updates, please visit the CTS Computer and Services Updates Schedule page at http://www.oswego.edu/cts/updates.html.  This schedule will be revised frequently as needs develop. Any update that may result in a disruption of service will be announced via email as well as posted to the updates Schedule.

Check out the new look of LakerApps powered by Google.

LakerApps’ New Look Now Permanent

Over the course of the Fall semester newsletters, we have been letting users know that Google has been working on changing the interfaces of their Gmail, Calendar, Docs and Sites apps.  Google allowed users to preview the interface and then switch back to the “classic” look for a temporary time frame.  Google has now made the new look permanent across all apps.

 

Google also announced that it would no longer be supporting older versions of Firefox and Internet Explorer (IE).  If one of the apps is not working properly for you, please refer to our December Newsletter article title “Google No Longer Support Older Firefox and IE Versions” for information on how to see what version you are using and how to upgrade.  Please note that CTS upgraded all older versions of Firefox to version 7 on all SUNY-Oswego owned computers in December.

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Web Conferencing Options

Have you ever wished you could bring a remote speaker to your class?  Ever wanted to conduct an online meeting with people from afar?  Teach a class online with a synchronous component?  If so, there are a couple of options available to you.

CTS has been working on making two different web-conferencing services available.  They are both software-based solutions using Skype or Elluminate.

You may have used Skype before from home to see and communicate with friends or family.  For those that might not have used it before, Skype allows you to communicate with someone online using your computer, a webcam and a microphone.  Skype requires that both people have an account created with them.  Once you are both logged in, one can “call” the other to initiate a conversation.  Skype is good for one-to-one communication.  It does not have the ability to call more than one person.  Not yet, anyway.

Elluminate is also web-conferencing software that can be used to communicate online with many people that are physically in different locations.  As with Skype, you can use a webcam and microphone to communicate.  It also has some features geared towards teaching and learning including break-out rooms where the presenter can divide the online participants into groups to work on activities, sharing of computer desktops or applications, sharing of files and multimedia, polling activities, Powerpoint presentations and whiteboard areas.

When might you use Skype on-campus?  Perhaps you need to collaborate with another person at a different university for research or a presentation for an upcoming seminar or conference.  Perhaps you would like to invite a presenter into your class, but they cannot be physically present.  You could “call” them on Skype and present them to your class using an Advanced Technology Classroom (ATC).

All ATCs have Skype installed on the podium computer ready for you to use.  If you would like to have Skype installed on your office computer, you may do so from the LanDesk Desktop Manager.  Simply go to the Start Menu->Programs->LANDesk Management->Desktop Manager.  In the window that opens up, click the checkbox next to “Skype” and click the “Deploy” button.

When might you use Elluminate?  Some examples include online office hours, teaching a class, teaching a workshop, holding online meetings, all with people that are physically located in different areas.

Anybody wishing to use Elluminate from within ANGEL may do so by enabling the Elluminate nugget and then simply creating a room and instructing their students to enter the room on a certain date/time.  Presenters not using ANGEL will need to have an Elluminate account and room created.  Participants do not need an account to participate.  The presenter just needs to send them the link to the room and the date/time to enter.

Anyone who would like to use either Skype or Elluminate and needs a webcam or headset can request one by visiting the Technology Support Center in 26 Lanigan Hall during normal business hours.

Please review our CTS Web Conferencing options web site for further details.