Effective August 10, the login page used to login to SUNY services such as time and attendance and finance and budgeting will receive a new look. Previously the page looked like the following:
The new look shown below includes features for remembering your campus selection for future login sessions. In addition, it is mobile friendly.
If you have any questions using the new login page, please contact the Help Desk at 315.312.3456 or email@example.com.
The Penfield Library computer lab in room 100A will be under renovation starting May 31 and finishing by June 14. During this time, the lab will be closed. Penfield 24 hour room and Penfield Lobby computers will be available for use. Laptops can also be signed out from the Circulation desk.
This is a photo of the current configuration of the computer lab:
The renovations will replace the center tables with new rectangular ones that will have more surface space to work on projects and assignments. The design change is attributed to feedback CTS received through a Library student focus group that evaluated various Library services, including the use of the lab.
Additional renovations include new carpet, a fresh coat of paint, and new chairs for the center tables. At a later time, the tables and chairs that line the perimeter of the lab will also be replaced.
We hope the renovations will create a more visually appealing and functional place to work.
The general access lab in Marano Campus Center (MCC) room 207 will be closed Wednesday, April 13 from 8am-5pm while new computers are installed. During this time, the computer lab in MCC room 206 (across the hall from 207) will be available for general access use. Penfield Library will also be available.
All thirty-one Dell Optiplex 990 PCs in room 207 will be replaced with brand new Dell Optiplex 7020 computers. They will have faster processors and additional memory to help create a better user experience. New keyboards and mice will also be installed.
CTS will be offering technical workshops this spring covering a range of
topics listed below. Workshops start next week and are freely available
to faculty, staff and students. More information and registration is
–LakerApps Gmail, Calendar, Drive, Submission Forms
–Introductory and Advanced Offerings of MS Office
–General Computer Use and Maintenance
We hope to see you at one of our offerings!
Included with our campus agreement with Adobe, we are able to offer the entire Adobe Creative Cloud software collection for the low price of $9.75 per year. That’s right, you get an entire year of the software the professionals use in order to make all sorts of creative projects, from print media creation, audio and video editing, digital illustration, photo editing and so much more. This is an annual subscription fee that will need to be renewed after a year of service.
To see the full list of available software through this offer, visit our Adobe Creative Cloud Software web page.
To take advantage of this offer and place an order, go to the website of our 3rd party software provider web site, https://oswego.onthehub.com. For instructions on how to set this up, check out the related knowledgebase article.
If you would like to have Adobe software installed on your SUNY owned computer at work, you can use LANDesk to install the packages if you have a PC, or contact the CTS Help Desk if you have a Mac to schedule an install. If you have any questions, please call the Help Desk at x3456 or firstname.lastname@example.org.
Did you know that all Winter Breakout Sessions that the Center for Excellence in Learning and Teaching (CELT) puts together are broadcast live over the web? That’s right – every session from January 11th-22nd is broadcast in real-time. You can even ask questions during the session.
To see what sessions are currently being broadcast, go to the public CELT folder in Panopto, or join the CELT group on Facebook.
Perhaps you are busy at the time the session is taking place and you can’t watch it – no problem! They are recorded and archived and available for you to view at your convenience. Just go to the public CELT folder and see what sessions have already been recorded.
The Penfield Computer lab in 100A Penfield will be open 24 hours starting Sunday, November 29 at 10 am through Friday, December 11th at 4:30 pm.
Penfield Library and CTS have collaborated on opening the lab 24 hours during the last two weeks of the semester to allow for additional workspace for students needing to complete classwork. This will be in addition to the adjacent 24 Hour Room. The Penfield Lab area will be designated as quiet work space, while the 24 Hour Room will be designated for group work.
During the period from 12am – 8am, students may enter the Penfield Lab from the same outside doors they would use to enter the 24 hour room on the west side of the building. Penfield Lab will be accessible from the doors in the hallway leading into the 24 Hour Room.
There will be no entry to the actual Library lobby and upper levels from Penfield Lab.
There is a printer in the Penfield Lab that will be available to use from 11:30pm – 8am through December 11th while Penfield Lab stays open 24 hours. Select “Penfield Lab 24Hr Queue” from the list of available printers. Please use the Lobby printers during the day, from 7:45am-11:45pm. Select “Penfield B/W” from the list of available printers. All printers are configured to work with your allocated print quota.
We hope this change in hours will be beneficial. If you have any feedback, good or bad, please email email@example.com and let us know.
When creating a test one of the settings in the Test Availability section is Force Completion with the note, “Once started, this test must be completed in one sitting.” When selected the student loses the ability to re-enter the test should something cause them to lose their internet connection (such as an empty laptop battery or dropped internet connection). This typically has a negative impact on the student’s test grade. It also means that unless the quiz is setup for multiple attempts, you will need to either clear the attempt or create an exception to allow the student to access the quiz again.
For this reason we strongly discourage using this feature and instead select Set Timer and turn Auto-Submit ON. This will allow a student to re-enter a test that is in progress as long as the time limit has not expired. Students cannot ‘game the system’ for more time by exiting their exam attempt. Once the student clicks the Begin button the test’s timer will keep ticking regardless if they are actively in the test or not.
Additionally, Bb Learn allows you to select how the test will display to your students. Currently, we are advising against selecting the option to display one question at a time. This is due to a bug within the user interface that causes the timer to dock on the bottom of the screen. When only one question is displayed at a time the timer often covers the question and/or the answer options. When all questions are displayed the student is able to use the scrollbar to clearly view each question.
In a previous article we mentioned that there would be a charge for non-academic departments. This is no longer the case – every single SUNY owned Mac or PC will be eligible regardless of department on campus at no charge.
PC users can install the Adobe products at anytime via the Landesk Portal Manager application located in your Start Menu. If the Adobe software doesn’t appear in Landesk, click the Refresh button. If you do not feel comfortable doing the install on your own, you may contact the CTS Helpdesk for assistance. Mac users will need to use the Self Service Portal to request a technician to install your software. You will need to identify which programs you would like installed. Popular titles such as Photoshop, Acrobat Pro, Illustrator, and InDesign are just some of the applications available. A full list of them is available on our website.
We are very excited to be one of the only SUNY schools to offer this to our faculty, staff and students. This will give us the ability to offer industry leading applications to everyone and prepare our graduates with the knowledge they need to hit the ground running in today’s workplace. If you have any questions about these items please email the CTS Help Desk at firstname.lastname@example.org, call 315.312.3456, or contact us via social media on Facebook or Twitter.
SUNY Oswego subscribed to the Adobe Creative Cloud (CC) during the Spring 2015 semester. If you installed one or more of the Adobe Creative Cloud products between January 1 – June 5, 2015, you will need to update the license code which has since expired.
PC users can follow these instructions:
- From the Start menu, go to All Programs -> LANDesk Management -> Portal Manager
- Double click “Adobe License Updater”
- The licensing info will be updated in the background and when it has been completed, you will see a “Successful Installation” message.
Mac users should call the Help Desk to assist in the registering of the new license code. The Help Desk can be reached at 315.312.3456 during the hours of 8am-4pm, Monday – Friday.
Please note that all the Adobe CC products are available at no charge for faculty and staff to install on their SUNY-owned device. PC users can use the Portal Manager as explained above to install the products. Mac users will need to call the Help Desk to arrange an install. An option to install the Adobe CC products on employee personal devices is also available for a small fee. We are working on gathering the details and will post them here in the very near future.