Author Archives: CTS

Significant Changes to INB Banner on the Horizon

There are significant changes coming to INB Banner in the next few months due to Oracle’s plans to de-support Oracle Forms. Ellucian is replacing each INB Banner form with a Banner 9 Administrative Page ( aka Transformed Form ).

In order to prepare for this next phase of INB Banner from Ellucian, SUNY Oswego will be changing over to a required method for Banner access. The Ellucian SSO Manager must be utilized in order to provide Banner authentication. The SSO Manager uses a Central Authentication Server to login to Banner.  This means that you will need to use your Oswego Laker NetID credentials ( decker ) when logging into Banner. Your Laker NetID should be entered lowercase, and your password will be case sensitive. Your password will be the same password that you use for email and other systems on campus.

On April 26, 2017, SUNY Oswego will convert to the SSO Manager for Banner authentication. Please note the following points:

  • You will need to continue to use Internet Explorer as a browser to run Banner.

  • Any bookmarked links you may have to start Banner will no longer work. To connect to Banner, visit http://banner.oswego.edu and click the start Banner link.

  • The new SSOmanager logon process will replace the current Banner logon prompt.

    • You no longer need to remember a separate password for Banner.

    • When you have completed work for the day, you must be sure to logout of Banner, then also be sure to exit out of ALL Internet Explorer browser windows. This is an important step to protect unauthorized access to your Banner account.

Please contact the CTS Help Desk at 315.312.3456 or help@oswego.edu with questions or if you need assistance.

Qualtrics Survey Software Now Available For Campus Use

Qualtrics is software that lets you create surveys for research, customer service, employee insights, etc.  Qualtrics is accessed from the Web so there is no actual software to install on your device.  With a web browser, you can access your surveys and data from anywhere you have an Internet connection.

Qualtrics is available to all faculty, staff, and students.  Some faculty are already using it for research studies being conducted with their students.

To get started, login with your Laker NetID to http://oswego.qualtrics.com.  You will then be able to start creating survey projects, collaborate with others, analyze data, and create reports.

More information is available from the Qualtrics web site.

Microsoft Office 2016 Available for Installation

Microsoft Office 2016 replaces both Microsoft Office 2013 for Windows and Microsoft Office 2011 for Mac OS. Faculty and staff who would like to upgrade to Microsoft Office 2016 on their SUNY-owned computer may do so provided system requirements are met.

Office 2016 for Windows
Please note Office 2016 is the standalone version of Office. The standalone version is an enterprise version that is a one-time install. It differs from the subscription based Office 365 available for home use.

There are not a lot of interface changes from Office 2013 to Office 2016. The main changes seem to be in the area of collaboration. If you use Microsoft’s OneDrive storage, you may now share and edit files in real-time with others. Computerworld’s “Review: In Office 2016 for Windows, collaboration takes center stage” provides more specific information.

Office applications available for the PC include Word, Excel, PowerPoint, Outlook, Access, Publisher, and OneNote.

Office 2016 for Mac
The biggest change in Office 2016 from 2011 is the replacement of the menus with Microsoft’s ribbon interface. This now makes the versions for both Windows and Mac OS consistent. In addition, integration with OneDrive is available for storage.

Computerworld’s “Review: Office 2016 for Mac offers a new interface and better features” gives a nice summary of the changes and added features.

Office applications available for the Mac include Word, Excel, PowerPoint, and Outlook.

How do I upgrade?
If you are interested in upgrading, please follow these steps:

Verify that your system meets the requirements:

– For Windows: please check the “Office Standard 2016 and Office Professional Plus 2016” section of Microsoft’s system requirements.

– For Mac: please check the “Office Home & Student 2016 for Mac and Office Home & Business 2016 for Mac” portion of Microsoft’s system requirements. Please note: Mac OS 10.10 (Yosemite) is required.

For PC Users:

– Please follow the instructions in our “How to: Install Office 2016 on SUNY-owned PCs” article. It will walk you through how to easily uninstall any existing versions of MS Office and then install Office 2016.

For Mac Users:

– Please note that Office 2016 is independent of any other Office versions you may already have installed. Therefore, you do not need to uninstall any previous versions.

– Download the Office 2016 installer from Microsoft’s website.

– Install the application. This will put it into a trial version.

Call the Help Desk, 315.312.3456, to serialize the install. This will take Office 2016 out of trial mode into a fully licensed install.

If you have any questions or need assistance at any point in the installs, please call (315.312.3456) or email the Help Desk.

Please note Office 2016 was updated in all of the computer labs and classroom computers for the fall 2015 semester.

Training
For those wishing to formally learn more about using Office 2016, Microsoft has trainings for various programs at their online Office Training Center. In addition, “Office 2016 for Educators” is a course available on the campus lynda.com subscription.

Home Use
Office 365 is available for use on up to (5) of your personal devices at no charge. Please see our related article, “Get Office 365 for Free,” on how to get started.

Updates Over Winter Break Increase Network Capacity

A responsive, reliable and scalable digital network is a core requirement for the campus to reach our strategic goals. To deliver the five impacts the campus is focusing on require ensuring that faculty, staff, and students have access to the technical resources required to thrive. The series of network improvements CTS did over the holidays improves all three of these attributes and positions the campus for the next cycle of technology.

Sean Moriarty, Oswego State’s Chief Technology Officer said “I think the impact of the improvements will be noticeable to almost everyone on campus. Faculty in the classroom should see improved access to the Internet when they are using interactive mobile technologies or calibrated peer reviews. Staff working throughout the day should notice technologies they access from off campus are more responsive and students in residence should notice less congestion in the evening hours when they are studying or relaxing. We have not finished upgrading the network, as there are firewall changes still scheduled for March break, but we are in a better position than we were before the break.”

The illustration below encapsulates the changes that were completed. Network capacities were upgraded at building, core, and Internet aggregation points.

Winter 2017 Network Upgrades

 

Building Infrastructure Upgrades

Network traffic that leaves a campus building must travel to the campus core network to be routed correctly.  The network capacity in which to do this for each building is 1Gbps.  Over break, Rich, Shineman, Penfield, Lanigan, Tyler, Seneca, and Waterbury were each upgraded to a capacity of 10Gbps.

 

Core Network Upgrades

Since building capacity to the core was increased, network capacity within the core network also needed to be increased.  Our core network consists of three main aggregation points at three different locations on campus.  Traffic was traveling between those locations at 10Gbps.  They are now traveling at 80Gbps.

 

Internet Upgrades

In addition, the network capacity for traffic leaving the campus has been increased.  The network capacity to the Internet was upgraded from 2.7Gbps to 3.0Gbps.
Work will continue through the semester to upgrade the remaining academic buildings.  This will complete Phase 1.  Phase 2 will move to upgrading network equipment that directly connects end-user wired devices to the network.  This will start during summer 2017.   

Adobe License Changes Affect Access in Computer Labs

Due to licensing changes with the Adobe contract, CTS is unfortunately no longer able to offer Adobe Illustrator, InDesign, and Photoshop through the virtualized applications environment available at https://citrixapps.oswego.edu and through the Citrix Receiver.

If you are a SUNY Oswego employee, CTS can install any of these applications on your SUNY-owned device. PC users are able to self-install. Please review this article for instructions on how to do so. Mac users will need to call the Help Desk who will be able to remotely install the product for you.

If you are a student, the following labs on campus have the Adobe software locally installed:
Penfield Lab, Penfield 24 Hour Room, and Penfield Lobby, Marano Campus Center 207, the residence hall labs in Oneida, Hart, and Waterbury, and the departmental labs in Graphics, Communication Studies, and Technology.

For further information on all of the Adobe contract changes, please see our Adobe License Changes article.

1st Annual CTS Phishing Tournament

logoSince October is Cybersecurity Awareness Month, Campus Technology Services will be holding our first ever Phishing Tournament.

The rules are simple – whenever your SUNY Oswego email account receives a phishing email, forward it to phishing@oswego.edu with the subject “Contest Entry”. For every unique phishing email you send to us, you will be entered into a drawing for an Amazon gift card.

The tournament will run from October 1st through the 30th. The drawings will take place on Halloween.

For more information, check out https://www.oswego.edu/cts/phishing.

Contact the CTS Help Desk if you have any questions at 315.312.3456 or email help@oswego.edu. Good luck!

Changes to Mahar 210 and Mahar 211 Classroom Computer Labs

Mahar 210 is a computer lab with approximately 25 PCs and Mahar 211 is a lab with approximately 25 Macs.  During the class year, these labs have been used during the day for classes and then open for general access from 6pm-10pm Monday through Thursday.  They will continue to be used for classes during the day and, new this fall semester, they will also be used for classes in the evening.  This change was made based on the need for additional labs for classes being taught later in the day as well as low usage of both labs during the general access time period.  The change will be effective Monday, August 29.    

Setup Panopto Today for Your Fall Classes

Many faculty at SUNY Oswego have discovered how easy it is to setup and use Panopto to record lectures and additional video content for their students to view in Blackboard in one simple system. Just follow these 3 easy steps:

Step 1 – Verify your class is in a room that has Panopto available by checking our Advanced Technology Classroom page for Lecture Capture equipped classrooms. If it doesn’t, contact the CTS Help Desk to see if it can be outfitted with the appropriate hardware.

Step 2 – Install Panopto in your Blackboard Course.

Step 3 – When in your classroom, open and login to the Panopto software on the podium computer, make sure your correct class folder is selected to publish to, and hit record. When done hit stop and upload. All done!

If you would like to learn more about the service and read faculty testimonials, please visit https://www.oswego.edu/cts/panopto-lecture-capture. If you have any questions please email Dan Laird at daniel.laird@oswego.edu.

Registration Open for CTS Fall Workshops

Be sure to check out all the workshops CTS will be giving in the fall. Classes include:

  • LakerApps
  • Google Forms
  • Detecting and Reporting Phishing Scams
  • MIcrosoft Office 2016
  • Blackboard Collaborate
  • Mail Merge
  • … and many more!

To see the full lineup, go to our CTS Workshop Registration page.