Author Archives: CTS

Tyrone Johnson-Neuland Named to Assistant Director, Instructional Support Position

Tyrone Johnson-Neuland has been named to the post of Assistant Director, Instructional Support at Oswego State. This position was formerly held by David McQuin, who retired in September, 2014.

Ty has worked for Oswego State since 1993. He started as a telephone technician, and moved to his role as Assistant Director, Telecommunications in January, 2004 and later added networking to his portfolio. He has also served as an adjunct professor in the Art department teaching Integrated Electronic Imagery between 2000-2010.

Among his responsibilities in his role of AD, Telecom and Networking, Tyrone has served as the CTS project manager for the Shineman construction project, as well as Tyler Hall and Waterbury Hall. In this role, he worked along with other members in Instructional Support in the classroom design planning as well as all network and wiring components of construction. He will continue to work as the CTS project manager for current construction projects.

Tyrone has his BFA from Syracuse University and an MA from Oswego State

Faculty – Have you tried Panopto yet?

If you have not heard, SUNY Oswego currently has a lecture capture system in place across campus, and the number of classrooms that have it available in are expanding each semester. Using software from Panopto, faculty are able to easily record their lectures in the classroom for not only their students to review at a later time, but also for their personal record and archive.

To learn more and to see if Panopto is available in your classrooms for this semester or the next, go to our Lecture Capture Webpage.

Faculty share their thoughts about the ease of use of Panopto in this short video:

Final Lynda.com Winner is Announced

lynda_logo1k-d_72x72Congratulations to the winner of our latest Lynda.com contest, David Owens! The August contest guidelines were to submit a creative work to show off how you use Lynda, or what you use Lynda for. He stated that he is an illustration major but hasn’t taken any illustration classes yet, and has taken some Lynda tutorials on the subject and they “give me a great foundation for when I do”.  Make sure you check out www.oswego.edu/lynda to see all the great professional quality tutorials at your fingertips for free, just login using your Laker NetID.

This is the piece he submitted and was judged best among all the submissions we received. Thank you to everyone that submitted an entry.

David-Owens-lynda-projectweb

Registration for Fall Workshops is Now Open

Campus Technology Services has come out with the fall lineup of workshops for campus faculty and staff. Topics include:

  • LakerApps
  • Lecture Capture
  • Microsoft Office
  • Apple Mavericks
  • Mailing Lists
  • Personal Computer Maintenance
  • Web Conferencing

Go to our workshop registration page to read the session descriptions and times offered.

July Lynda.com Contest Winner Announced, August Contest Underway

lynda_logo1k-d_72x72We are pleased to announce the second winner of our summer Lynda.com contest is Laurel Huff, who accumulated the most viewing hours for the month of June and won a $50 Amazon gift card. Congratulations Laurel!

Just a reminder that we still have one remaining contest left for the summer. Submit a creative work to show off how you use Lynda, or what you use Lynda for (could include, but is not limited to: Writing, Poster design, video, etc…). Submit your work by Aug. 31st to daniel.laird@oswego.edu. The best entry wins a $50 Amazon gift card. So be sure to check out the full set of amazing online video in the Lynda.com library at http://www.oswego.edu/lynda.

Help Desk Renovation Completed

The newly renovated CTS Help Desk is now open.

CTS recently renovated the campus Help Desk to better serve our customers. The new setup optimizes the space, allowing us to work more efficiently and to better handle phone and walk-in traffic.

The front desk has a more flexible design to balance both phone calls and visitors.  Formerly, it was possible for a technician to be on the phone during heavy call times, but yet have visitors standing at the counter waiting for them to finish the call to assist them.  We now have a space which will allow our technicians to focus on assisting people on the phones while a nearby space can focus on visitors.

Our workbenches on the side wall are standing height now vs. our previous sitting height tables. Formerly, there was not enough room to accommodate sitting chairs while working on fixing computers.  The workbenches allow for standing or sitting with ample repair space.

In addition, we will have flexible consulting spaces.  Benches will be installed in the near future around the perimeter wall in front of the front desk .  Already available is a consulting table behind the front desk.

All of the staff working at the Help Desk now also have ample work space with their own storage. Previously, space was pretty tight with no real room for filing or personal belongings.

All-in-all, we are very pleased with our renovation.  We would like to thank the campus Facilities staff, contractors and CTS staff for helping us design a more welcoming, flexible space that we hope has direct benefits to our customers.

Below are some before and after photos and we also captured some of the renovation through a time lapse video.

You can also view more photos on our Facebook page.

We appreciate everyone’s patience as we made the transition.  Please feel free to visit us in 26 Lanigan for any technical issues or just to check out the renovations.

Before the Renovation Project

Before the Renovation Project

Renovation Begins

Renovation Begins

Renovation Continues, New Paint and Carpet

Renovation Continues, New Paint and Carpet

 

Renovation Completed

Renovation Completed 

 

Renovation Complete

Renovation Complete

Help Desk Employees Ready to Assist our Clients

Help Desk Employees Ready to Assist our Clients

 

 

 

 

 

June Lynda.com Contest Winner Announced, July Contest Underway

lynda_logo1k-d_72x72We are pleased to announce the first winner of our summer Lynda.com contest is Jorge Obregon. He accumulated the most certificates of completion for the month of June and won a $50 Amazon gift card. Congratulations Jorge!

Just a reminder that we still have two contests left for the summer. The student with the most viewing hours in July will win a $50 Amazon gift card. So be sure to check out the full set of amazing online video in the Lynda.com library at http://www.oswego.edu/lynda.

Check out Lynda.com this summer and win prizes!

lynda_logo1k-d_72x72Your subscription to Lynda.com at SUNY Oswego is available to you over the summer at www.oswego.edu/lynda. Just login using your Laker NetID. There are some great videos on preparing your resume, job searching, social media, software use and much, much more.

As a further incentive to check out Lynda, we are offering you three opportunities to win a $50 Amazon gift card!

June: $50. Amazon gift card to the student who receives the most certificates of completion for the month of June

July: $50. Amazon gift card to the student with the most hours watched for the month of July

August: $50. Amazon Gift card. Submit a creative work to show off how you use Lynda, or what you use Lynda for. (could include, but is not limited to: Writing, Poster design, video, etc…) Submit your work by Aug. 31st to daniel.laird@oswego.edu.

Campus Network Outage, Saturday, May 31 6am-noon

Campus Technology Services will be upgrading the network equipment that connects our campus to the Internet on Saturday, May 31, 6am-noon.

During this timeframe:

- All connections originating from on-campus to the Internet will be unavailable.
- All connections originating from the Internet to any campus network service will be unavailable.
- Any service requiring a SUNY Oswego login will be unavailable.

This upgrade is needed in order to provision additional Internet bandwidth for SUNY Oswego. When the upgrade is completed, there will be 25% more Internet bandwidth than what we currently have.

In addition, this upgrade will position SUNY Oswego to increase Internet network services more rapidly in the future to support the growth needs of academic and residential clients.

If you have further questions, please contact the Help Desk at 315.312.3456 or help@oswego.edu.

Have you used lynda.com yet?

Did you know that almost 1,000 people at SUNY Oswego have checked out lynda.com?

With more than 2,100 courses taught by industry experts – and more added every week – lynda.com is designed for all levels of learners and is available whenever you’re ready to learn. You can even view it on your iPhone, iPad, Android phone or tablet, or other mobile device. Be sure to check it out today at www.oswego.edu/lynda, and login using your Laker NetID – no account setup required!