Tell Us How We Did!

Starting December 27, the Campus Technology Services (CTS) Help Desk will be sending customer satisfaction surveys to faculty, staff and students who we recently worked with to resolve a computer-related issue.

Survey recipients are chosen at random when a client’s ticket is closed.  If you should receive one of these messages, they will be emailed from help@oswego.edu with subject “Campus Technology Services survey regarding Incident <number>.”

The survey consists of five questions which should take just a few minutes to complete.  The questions are targeted at your satisfaction with the service you received.

We are always interested in hearing all levels of feedback – the good, the bad and the ugly – in order to improve our services.  Thanks in advance for providing it to us!

 

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