Reorganization of CTS

On Thursday, September 26, Sean Moriarty, Chief Technology Officer implemented a reorganization in CTS, effective that same day. According to Moriarty, “we have  decided to reorganize to ensure that CTS continues to offer the high  quality services that the campus needs and has come to expect.”  He mentioned the goals that were set for reorganizing included:
  • Appropriate succession planning to ensure continuous service delivery
  • Streamline accountability for services
  • Bring common tasks together inside a single team
  • Put a renewed focus on areas that are clear priorities
  • Augment the CTS skill set for our challenges in the coming years
Based on those goals, the following changes have been implemented:
  • Nicole Decker has been promoted to Associate Director, Client Support & Communication – Nicole will be responsible for the Help Desk and desktop support in addition to her  duties in Instructional support (Blackboard Angel, Lecture Capture) and  web and mobile support. Nicole, who has worked at Oswego state since  1996, is this year’s recipient of the Chancellor’s Award for  Professional Service and is moving up from her former position of  Assistant Director, User Support.
  • Tyrone Johnson-Neuland’s position has been  changed to Assistant Director, Telecommunications, Network &  Construction. The change reflects CTS’s commitment to the construction  process and the focus that we want to put on streamlining the many  different aspects of implementing technology in Oswego State’s new  buildings. Tyrone has been the Assistant Director, Telecommunications for the last ten years and has worked at Oswego since 1993.
  • CTS has created a server administration  team. Two staff members (John Perrin and Andy Goldzweig) will be moved  into that team. A third member will be added when CTS back-fills a  current opening. The team will be responsible for the server  administration of the many systems CTS supports. Formerly this service  was performed in various groups throughout CTS.
  • The new server administration team will be  led by Paul Taylor, whose new title will be Assistant Director, Server  Administration and Identity Management. Paul formerly was the Assistant  Director, Instructional Technologies. He has worked at Oswego State for  28 years.
  • A new management position will be  created to coordinate the activities of the Technical Support Professional team. The title of this position will be Technology Support Coordinator.

In his final remarks, Moriarty said “I want to thank Nicole, Tyrone and Paul for taking on these  new and/or additional responsibilities. I feel that the changes  implemented above will help to make CTS stronger in the years ahead and  assist CTS to continue to deliver high quality services.”

The current organization chart listed on the CTS website has been updated to reflect the new changes. Here is the PDF file outlining the new chart.
Job ads will be posted on the Human Resources website in the coming weeks for the server administration and Technology Support Coordinator openings.

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