Laker Apps Offline Now Available

Starting Friday, May 15th at 4:30 p.m., users of Google Chrome will be able to use Laker Apps powered by Google without having to be online. This new “Offline mode” will enable people complete many tasks even while they do not have an active connection to the Internet.

These abilities include:

  • Gmail:  Read and send messages when there is not a network connection.  Users will be able to read up to one weeks worth of their email.  They can also send messages while offline that will then automatically send when they get a network connection.
  • Calendar: View your calendar while offline
  • Docs, Sheets, Slides:  Edit and/or create these types of documents offline and the additions/edits will be synced the next time there is a network connection.

To learn how to setup Laker Apps Offline, please read the related knowledge base article.

The Progression of Campus Technology Service’s Wireless Project

In the early months of 2014, Campus Technology Services (CTS) announced a three year plan to improve the wireless network around campus. Since then, CTS has been hard at work expanding the wireless coverage and capacity throughout campus.

Over winter break, CTS focused on the Poucher area and the east wing of the Marano Campus Center. A contractor readied the infrastructure so our technicians could install new wireless access points throughout each location. During the same time, work was completed to place additional wireless access points on the ground floor of Lanigan Hall. We were able to complete all of these installs by the start of the Spring semester. These additions allowed us to expand wireless coverage and to provide stable connections in high traffic areas.

Even though CTS accomplished a great deal during winter break, we have much more in store for the summer timeframe. We have upgrades scheduled for Penfield, the Shineman Center/Lee Hall outdoor space, the Hewitt/Lanigan Hall outdoor quad, Building #20, Laker Hall, University Police’s office space in Pathfinder Hall, and our Metro Center location in downtown Syracuse.

Our ultimate goal is to improve your overall experience using the wireless network. We appreciate your patience while we attempt to accomplish this. If you have any questions or concerns, please reach out to the Help Desk, help@oswego.edu or 315.312.3456.

ANGEL End of Life Approaching

It’s hard to believe that the semester is almost over and with it the first cohort of Blackboard Learn users. We have all gained experienced and insight on the migration from ANGEL to Blackboard Learn that has shaped our campus plan.

As we prepare to migrate the rest of the campus, we wanted to make you aware of a few important items including migration paths and the decommissioning of ANGEL.

ANGEL End of Life

First, it is important to remember that Blackboard Learn will be the only campus supported learning management system (LMS) as of the Fall 2015 semester. The last day ANGEL access will be available is Monday, August 31, 2015. After that, any attempts to access it will be redirected to Blackboard Learn. This means that any needed ANGEL content must either be saved and downloaded to your computer or migrated to Blackboard Learn.

Migration Options:

The following describes various migration paths.

1) Automatic Content Migration – Available Prior to June 8

Open SUNY will be migrating all Fall 2015 ANGEL course shells to Blackboard on June 8.  If you would like to take advantage of this option, follow the steps outlined on the Migration FAQ page, question 2. You must complete the steps by Sunday, June 7, 2015.  NOTE: This is a one-time only process!

2) Self-Migration – Available anytime

Instructions on how to migrate content yourself are on the campus Blackboard Learn website on the Migration Resources page, under “Open SUNY ANGEL to Blackboard Learn Migration Guide.”

3) No Migration – Manually Add Content to Bb Learn – Available anytime

Fall 2015 course shells are now available in Blackboard Learn. You can upload or add content to them at any time. Get started by pointing a Google Chrome or Mozilla Firefox web browser to www.oswego.edu/bb.

Spring 2016 Course Content

If you have ANGEL content you may not be migrating but would like to use in the future, you will need to create an ANGEL Export file. This file will not include student work and must be imported into Blackboard Learn to be viewable. Please see Creating ANGEL Course Archive File for instructions on creating export files.

Bb Learn Training

We will be offering numerous Blackboard Learn workshops throughout the rest of the semester and summer. In addition to the workshops, office hours are available for individual assistance.  Those times are also available from the workshops page.

Additional information about the migration is available from the Blackboard Migrations FAQs page. Blackboard related questions can be sent to bbhelp-list@ls.oswego.edu. Please do not hesitate to contact us with your questions or concerns. The number one lesson we’ve learned is to start the migration process early!

Best Wishes,  

-The Blackboard Migration Team (CTS, Extended Learning, Penfield Library)

 

Penfield Computer Lab to be Open 24 Hours for Finals

The Penfield Computer lab in 100A Penfield will be open 24 hours starting Sunday, May 3rd at 10 am through Friday, May 15th at 4:30 pm.

Penfield Library and CTS have collaborated on opening the lab 24 hours during the last two weeks of the semester to allow for additional workspace for students needing to complete classwork. This will be in addition to the adjacent 24 Hour Room. The Penfield Lab area will be designated as quiet work space, while the 24 Hour Room will be designated for group work.

During the period from 12am – 8am, students may enter the Penfield Lab from the same outside doors they would use to enter the 24 hour room on the west side of the building.  Penfield Lab will be accessible from the doors in the hallway leading into the 24 Hour Room.

There will be no entry to the actual Library lobby and upper levels from Penfield Lab.

There is a printer in the Penfield Lab that will be available to use from 11:30pm – 8am through December 12th while Penfield Lab stays open 24 hours. Select “Penfield Lab 24Hr Queue” from the list of available printers.  Please use the Lobby printers during the day, from 7:45am-11:45pm. Select “Penfield B/W” from the list of available printers.  All printers are configured to work with your allocated print quota.

We hope this change in hours will be beneficial.  If you have any feedback, good or bad, please email help@oswego.edu and let us know.

Google Hangouts Now Available with LakerApps

Google previously announced they would be replacing Google Talk, Google+ Hangouts and Google+ Messenger (formerly Huddle) with a new Google Hangouts.

We are happy to announce the new Google Hangouts is available for our LakerApps Google domain effective March 4.

What is Google Hangouts?
Google Hangouts is a new way to communicate and collaborate.  Hangouts helps you stay connected no matter where you are or what device you’re using. You can send and receive messages, make video calls, and share your screen from the Hangouts app on your computer, mobile phone, or tablet.

In addition, your Hangouts are synced automatically, so you can start a Hangout on one device and continue it on another.

How can I access Hangouts?
You can use Hangouts from any of the following:

Opting-in from Google Talk
Hangouts may not automatically show for you in Gmail/Calendar in which case you will need to manually opt-in:

  1. Login to LakerApps mail: oswego.edu/mail
  2. Identify the chat area of Gmail.  In most cases this will be on the left side of the screen. If you DO NOT see the Hangouts symbol, , at the bottom of the chat area, you will need to continue with steps 3-5.  If you DO see the Hangouts symbol, you can skip steps 3-5.  
  3. Click your profile photo at the top of your Chat list.

  4. Click “Try the new Hangouts.”
  5. You should now see the Hangouts icon at the bottom of your chat area.  If not, try reloading the page or logging out of LakerApps and back in again.


How do I use Hangouts chat and video?

  1. Open your LakerApps mail at www.oswego.edu/mail.
  2. Identify the chat area in Gmail (in most cases this will be on the left side of the window) and click on the  Hangouts icon.
  3. Select a person from the Hangouts list. Or click the search button and type a name or email address. When you find the person you want, click their name.
  4. A new window will open similar to the following:
  5. To use Hangouts chat, just start typing in the white space at the bottom of the window.
  6. To use Hangouts video, click the  icon.
  7. To start a Group Hangout, click the  icon and type the names of people with whom you’d like to have a group video call.  You may include up to 15 people in a group hangout.
  8. [Optional] Download the Chrome extension to chat on your desktop.
  9. [Optional] Download the app for Android or iOS if you’d like to access Hangouts on your mobile device or tablet.

Visit Start a video call for more information.

Where can I get more information?
The Center for Excellence in Learning and Technology (CELT) and CTS will be holding a workshop on how to use Hangouts and cover use cases for it.  That will be available on Wednesday, March 11 from 12:40pm – 1:45pm in 123 Penfield Library.  No registration required.  More info…

For more Google documentation on Hangouts, visit the Google Apps Learning Center.

For any questions or help using Google Hangouts, please contact the Help Desk, 315.312.3456, help@oswego.edu, 26 Lanigan Hall.

CTS Recommendations for Electronics Use During Scheduled Power Testing – 3/17

SUNY Oswego must complete testing of the high-voltage switch gear installed as part of the Shineman construction project.

Between 8 a.m. and 4:30 p.m. Tuesday, March 17, during spring break, testing will affect the electrical systems on campus in many buildings north of Route 104, including: Building #20, Culkin, Hewitt Union, Lanigan, Lee, Mahar, Marano Center, Park, Penfield, Rich, Shady Shore, Shineman, Tyler, Walker and Wilber. Also affected with be these residence and dining buildings in Cayuga, Funnelle, Hart, Johnson, Lonis, Mackin, Moreland, Oneida, Onondaga, Riggs, Scales, Seneca, Waterbury, The Village, Cooper Dining, Lakeside Dining, Littlepage Dining, Pathfinder Dining.

Sheldon Hall, the Parking Office and King Hall will not be affected.

During testing you may notice “blips” in the power or lights flickering up to a possible 5 to 10 minutes’ outage. HVAC equipment could be powered down at times to protect sensitive equipment and shed electrical usage. All emergency generators and backup lighting will be operable during testing.

CTS makes the following recommendations for electronic use during this testing period to help minimize equipment failure and minimize loss of productivity.

• If you will not be on campus March 17, please turn off and unplug all of your electronic equipment prior to your departure from campus. This includes any computers, monitors, printers, scanners, etc.

• If you will be on campus March 17, please turn off and unplug any equipment that will not be used during the testing period.

• If you have a fully charged laptop that can be disconnected from power during the testing period, please use it.

• If you are using a desktop computer, please save your work frequently.

Please note that campus network equipment and servers are configured with battery back-up power. Therefore we do not expect any disruptions connecting to the campus wired and wireless networks, nor to any technology services including the use of phones.

If you have any questions or concerns related to the outage, please contact: Outage Coordinator John Bricker at 315-312-3200.

If you have any questions related to electronic usage during the testing period, please call the Help Desk at 315.312.3456.

Your understanding and cooperation is appreciated.

New Service Available: eduroam

SUNY Oswego is proud to announce that we will be participating in the eduroam network. eduroam (education roaming) is the secure, world-wide roaming access service developed for the international research and education community.

eduroam allows SUNY Oswego faculty, staff and students to connect to the wireless Internet while visiting other schools in the eduroam network. It even gives visiting scholars, from schools within the eduroam network, access to our wireless Internet without having to set up a guest account. Simply sign into the network using your full email address and password. More information about how to connect to eduroam can be found here.

It’s important to know that eduroam is strictly a guest network. eduroam will be available in classrooms and administrative areas and faculty/staff can connect to it. However, they will not have access to certain SUNY Oswego resources like Banner and R25.

If you’d like to see who’s in the eduroam network, more information can be found here, or contact the CTS Help Desk at help@oswego.edu or 315.312.3456 with any questions or concerns.

 

SUNY Oswego Subscribes to Adobe Cloud

This past fall semester, a CTS Technology Innovation Program proposal for an annual subscription to Adobe Creative Cloud was awarded.  This subscription covers the installation of the Adobe Master Collection Suite on SUNY Oswego-owned Mac and PC computers and allows a home use option to faculty and staff who can purchase it at a discounted rate for use on their personal computers.

Having the opportunity to obtain Adobe Cloud for the Spring semester is a great opportunity for Oswego students to be taught with state of the art industry software and ensure they are prepared for the workforce. Our students will be among the few in the SUNY system to have access to this technology, only a few other schools have it.

Currently, CTS staff are working on several projects to ensure a smooth roll-out of Adobe Creative Cloud. They include:

  • Building installer packages for the various titles that will make the software available to faculty and staff.

  • Creating a plan to incorporate the software into computer labs and classrooms being mindful of system and hardware requirements of the various Adobe titles.

  • Building an Adobe software install request that will be available through the Help Desk Self Service system for requesting an install.

CTS is working towards rolling out the installer packages and service request for mid-February. Another announcement will be sent when the software is available.

The software will be available at no cost for all faculty and staff in academic departments.  For departments outside of CLAS, SCMA, SoB and SoE, there will be an annual fee as outlined below:

  • Adobe Acrobat Professional free for all faculty & staff.
  • Non-Academic departments that purchase one title – $100/license
  • Non-Academic departments that purchase base package* – $125/license
  • Non-Academic departments that purchase base + – $175/license

*The base package will consist of Photoshop, Illustrator and InDesign.

Anyone requesting an install prior between January 1 – June 30 will receive a 50% discount on the above prices for the remainder of the year.

Please note that the pricing is an annual fee that will be charged to non-academic departments on July 1 of each year.

Titles Included in the subscription:
Photoshop CC – Image editing and compositing

Lightroom 5 – Digital photo processing and editing

Illustrator CC – Vector Graphics & Illustration

InDesign CC – Page design, layout for print & digital publishing

Premiere Pro CC – Video production and editing

After Effects CC – Cinematic visual effects and motion graphics

Dreamweaver CC – Web and mobile design

Muse CC – Website design without coding

Flash Professional CC – Interactive experiences, game design, mobile device packaging

Acrobat Professional – Create, edit, and sign PDF documents and forms

Audition CC – Audio recording, mixing and restoration

Bridge CC – Centralize your creative assets

Edge Animate CC – Create interactive and animated web content

Edge Code Preview – Code HTML, CSS Javascript

Edge Reflow Preview – Design the responsive web

Fireworks CS6 – Image editing for web and apps

Flash Builder Premium – IDE for coding Flash apps and mobile device packaging

InCopy CC – Collaborate with copywriters and editors

Prelude CC – Metadata ingest, logging and rough cuts

Media Encoder – Quickly output video files for virtually any screen

Scout CC – Profile Flash games on web and devices

SpeedGrade CC – Film finishing and color grading

Gaming SDK – Create ActionScript games

Extension Manager – Easily install and manage extensions

ExtendScript Tool Kit – Add script to your creative apps

 

First Set of Classes Now Teaching with Blackboard Learn

In the fall, we announced the planning surrounding the campus migration from the ANGEL learning management system to Blackboard Learn. The campus will be completely migrated to Blackboard Learn by the Fall 2015 semester.

The first cohort of faculty participating in the migration are now teaching with Blackboard Learn this spring semester. There are approximately 50 faculty teaching 130 courses with 3400 students in a mixture of fully online, hybrid and face-to-face offerings.

While there are a few configurations that are still being worked on, we are happy to say that the semester is off to a good start. There have been no major issues that would force us to revert back to ANGEL.

In the next few weeks, we will be seeking participants for the second cohort of faculty teaching summer classes. Please look for an announcement regarding that in the future.

Initial Configuration
The migration team spent the fall semester configuring the Blackboard Learn environment working on the integration to automatically pull in courses and registration data, single sign-on authentication using your Laker NetID, the look and feel of the system and the configuration of plugins such as Panopto for class capture, Ensemble for video storage, i-clicker for student response, Pearson and McGraw Hill publisher content access, lynda.com for online tutorials, and ARES for access the library e-reserves system.

Faculty and Student Preparation
To prepare the first cohort for the migration, faculty participated in a full-day training taught by Open SUNY to learn about the differences between ANGEL and Blackboard Learn. Their courses were migrated to Blackboard and additional training sessions were offered to assist faculty in preparing their content and further understanding the features available in Blackboard Learn. An additional nine sessions were offered during the CELT-sponsored Winter BreakOut. Students were also offered some online training materials and an online orientation to help them understand using Blackboard Learn.

Migration Schedule
The rest of the migration schedule is as follows:

  • Spring 2015 semester:  First cohort of faculty and students will use Blackboard Learn. Refinements to the Blackboard Learn environment will be made based on feedback.
  • Summer 2015: Second cohort of faculty and students will use Blackboard Learn. Refinements to the Blackboard Learn environment will be made based on feedback.
  • Fall 2015: Migration completed. All courses will be available to teach in Learn. ANGEL will be decommissioned.

The Blackboard migration team includes Extended Learning, CTS, Penfield Library, CELT and OpenSUNY.

Questions regarding the migration can be directed to bbhelp-list@ls.oswego.edu.

CTS Rolls Out New VPN Client

In an attempt to improve access to services from off-campus, CTS is rolling out a new Virtual Private Network (VPN) application available to all faculty and staff.

The VPN allows you to securely connect to the SUNY Oswego network to access resources that normally you would be unable to reach while off campus. The new, web-based VPN makes it possible to connect to the following services while you’re away from campus:

  • Banner
  • BDMS (Banner Document Management System)
  • Degreeworks
  • Academic Events Calendar
  • your network-shared folders

The VPN is available at https://vpn.oswego.edu/facstaff. You can log into the service using your Laker NetID and password.

The application is still in its early stages so it may not have access to all of the services you need. If this is the case, please contact the CTS Help Desk, at 315-312-3456 or help@oswego.edu. You can also contact us with questions or suggestions on how to improve our VPN. Your feedback is extremely important to us.