High Volume of Devices Connecting to Residential Wireless

We are experiencing a high volume of devices trying to connect to the residential network, specifically in Seneca, Onondaga, and Johnson.  If you have devices that are not being used, such as wireless printers, gaming devices and content streaming devices, please disconnect them from the residential wifi as to free up the network for others while we work on fixing the issue. Thank you for your patience!

Changes to Mahar 210 and Mahar 211 Classroom Computer Labs

Mahar 210 is a computer lab with approximately 25 PCs and Mahar 211 is a lab with approximately 25 Macs.  During the class year, these labs have been used during the day for classes and then open for general access from 6pm-10pm Monday through Thursday.  They will continue to be used for classes during the day and, new this fall semester, they will also be used for classes in the evening.  This change was made based on the need for additional labs for classes being taught later in the day as well as low usage of both labs during the general access time period.  The change will be effective Monday, August 29.    

Get Office 365 for Free

As part of our enrollment in the Microsoft Campus Agreement, all SUNY Oswego registered students, faculty and staff are eligible to get Office 365 for FREE.  

What is Office 365?
Office 365 is Microsoft’s cloud version of Office Professional Plus.  Essentially, you login to a website to use certain applications, such as Word and Excel, directly through a web browser.  You can also download and install the applications locally to your machine.

 

What’s included?

  • Use of Word Online, Excel Online, PowerPoint Online and OneNote Online which allows you to use any of these applications through a web browser.office 365 online 
  • Installation of Office ProPlus on up to 5 personal, compatible PCs and Macs, plus 5 tablets.
    • Current version for PCs is Office 2013, current version for Macs is Office 2016
    • Suite includes Word, Excel, PowerPoint, Access, Publisher, OneNote, Lync, and Outlook.office 365 install
  • 1TB of online storage through Microsoft OneDrive for each user. Create new files from OneDrive using the Word, Excel, or PowerPoint Online programs. Files can be shared with other users that have accounts in 365.
    office 365 onedrive

 

How do I Get Started?

  1. Check the System Requirements to ensure your system can install the software.
  2. Go to the Office 365 Education site to register for a Microsoft Account.
    1. On the above page, submit your SUNY Oswego email address.
    2. Check for an email from “Microsoft Office 365 Team” and click the link in it.
    3. Submit the form to finish creating your Microsoft Account and you will automatically be logged in.
  3. For future sessions, go to https://login.microsoftonline.com.

 

What happens when I graduate or separate from SUNY Oswego?

Once you have left the College, your Microsoft Office ProPlus subscription will end. You may enroll in other available consumer or commercial offers.

Questions? Contact the Help Desk!

Phone (315) 312-3456
Email help@oswego.edu
Online www.oswego.edu/help

 

Setup Panopto Today for Your Fall Classes

Many faculty at SUNY Oswego have discovered how easy it is to setup and use Panopto to record lectures and additional video content for their students to view in Blackboard in one simple system. Just follow these 3 easy steps:

Step 1 – Verify your class is in a room that has Panopto available by checking our Advanced Technology Classroom page for Lecture Capture equipped classrooms. If it doesn’t, contact the CTS Help Desk to see if it can be outfitted with the appropriate hardware.

Step 2 – Install Panopto in your Blackboard Course.

Step 3 – When in your classroom, open and login to the Panopto software on the podium computer, make sure your correct class folder is selected to publish to, and hit record. When done hit stop and upload. All done!

If you would like to learn more about the service and read faculty testimonials, please visit https://www.oswego.edu/cts/panopto-lecture-capture. If you have any questions please email Dan Laird at daniel.laird@oswego.edu.

Registration Open for CTS Fall Workshops

Be sure to check out all the workshops CTS will be giving in the fall. Classes include:

  • LakerApps
  • Google Forms
  • Detecting and Reporting Phishing Scams
  • MIcrosoft Office 2016
  • Blackboard Collaborate
  • Mail Merge
  • … and many more!

To see the full lineup, go to our CTS Workshop Registration page.

Extended Help Desk Hours

open late neonSince the semester is fast approaching, the Help Desk will be holding extended hours for the following days:

Thursday, 8/25: 8 am – 7 pm
Friday, 8/26: 8 am – 7 pm
Saturday, 8/27: 12 pm – 4 pm
Sunday, 8/28: 12pm – 7 pm

Give us a call at 315.312.3456, email us at help@oswego.edu, or stop by our office at 26 Lanigan Hall for assistance.

New Sign-ON Page for SUNY Services

Effective August 10, the login page used to login to SUNY services such as time and attendance and finance and budgeting will receive a new look.  Previously the page looked like the following:

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The new look shown below includes features for remembering your campus selection for future login sessions.  In addition, it is mobile friendly.

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If you have any questions using the new login page, please contact the Help Desk at 315.312.3456 or help@oswego.edu.

 

SUNY Oswego Enables Google’s 2-Step Verification Feature

In order to improve the security of our SUNY Oswego email accounts, Campus Technology Services enabled Google’s 2-Step Verification feature on June 22nd.

Why are we turning this on?

This new feature adds an additional layer of security for our SUNY Oswego email accounts. Even if a third party knows your password, they would still need the unique code that is generated by your phone to access your account. This helps prevents third parties from using your email address for malicious purposes and helps protect your sensitive information.

How does it work?

Once 2-Step Verification is turned on, just sign into your account like normal and you’ll be prompted to enter a unique code before you can access your messages. The code will be delivered to your phone via text message, voice call, or mobile authenticator. Please review the alternative second step options when you enable 2-Step Verification. The additional options will be beneficial for when you do not have your phone with you.

How do I get started?

The 2-Step Verification feature will be turned off by default. In order to utilize this functionality, you must turn it on yourself. For more information, refer to Google’s knowledge article on how to turn on 2-Step Verification.

Do I have to enable 2-step verification?

No, you do not have to enable 2-step verification. The decision to enable this feature is up to you. However, Campus Technology Services recommends that 2-Step Verification is enabled.

How do I get help?

If you have any questions or concerns regarding 2-Step Verification, please feel free to contact our Help Desk at help@oswego.edu or 315.312.3456.

 

Penfield Library Computer Lab Renovation, 5/31 – 6/14

The Penfield Library computer lab in room 100A will be under renovation starting May 31 and finishing by June 14.   During this time, the lab will be closed.  Penfield 24 hour room and Penfield Lobby computers will be available for use.  Laptops can also be signed out from the Circulation desk.

This is a photo of the current configuration of the computer lab:

2016-05-25_0835

 

The renovations will replace the center tables with new rectangular ones that will have more surface space to work on projects and assignments.  The design change is attributed to feedback CTS received through a Library student focus group that evaluated various Library services, including the use of the lab.  

Additional renovations include new carpet, a fresh coat of paint, and new chairs for the center tables.  At a later time, the tables and chairs that line the perimeter of the lab will also be replaced.

We hope the renovations will create a more visually appealing and functional place to work.

MCC 207 Computer Lab Closed 4/13 for Upgrades

The general access lab in Marano Campus Center (MCC) room 207 will be closed Wednesday, April 13 from 8am-5pm while new computers are installed.  During this time, the computer lab in MCC room 206 (across the hall from 207) will be available for general access use.  Penfield Library will also be available.
All thirty-one Dell Optiplex 990 PCs in room 207 will be replaced with brand new Dell Optiplex 7020 computers.  They will have faster processors and additional memory to help create a better user experience.  New keyboards and mice will also be installed.