Pharos Upgrade

In an attempt to improve the efficiency of printing on campus, Campus Technology Services has recently upgraded the Pharos Uniprint system to the latest version. Pharos allows you to print from your personal computers to general access computer lab and some departmental lab printers on campus.

For those that are new to Pharos, you can install the software by visiting our Personal Printing page. Installation instructions are available for Mac and Windows computers.

For those that have had Pharos installed on your computer before, you will need to remove the old version first before installing the current version. If you’re unsure on how to remove Pharos, we have instructions for both Mac and Windows computers.

If you have any question or concerns about printing with Pharos, please contact the Help Desk at help@oswego.edu or 315-312-3456.

Computer Labs Updated Over Winter Break

Over the winter break, CTS replaced computers in a few locations.

The Mahar 210 PC (Windows) lab machines were replaced with brand new Dell Optiplex 7010 computers.  This lab had some of our oldest machines on campus.  You should see some performance improvements logging in and then using software that requires more processing than a standard web browser application.  It has the same number of machines as before, twenty-five including the instructor machine.  This room is used during the day as a teaching classroom and then becomes an open access lab starting at 6pm.

The Penfield Library 24 Hour Room also had machines replaced.  It previously had (19) Windows computers and (3) SunRay machines for Computer Science.  The Windows computers have been replaced with new Dell Optiplex 7010 computers.  The (3) SunRay computers were no longer needed and in its place are (3) iMacs to give the facility some diversity especially during the early morning hours.

The Penfield Library general access lab in room 100A had its (10) iMacs upgraded to newer ones.  They have the same set of software as before.

In addition to the above replacements, many machines were cleaned over break.  This included keyboard, mice and monitors in many of the labs on campus as well as the kiosk machines in the Campus Center.

Thanks to CTS professional staff and to our student workers for the work required to make these improvements.

Please check out the CTS Computer Lab Hours for when the above facilities are available for use.

 

Phishing Emails

Phishing Attempt

A phishing email is a scam by which a person is tricked into giving their confidential information to a third party so they can use it for illicit purposes.

The above image is an example of a phishing email. Even though Campus Technology Services would never ask for any personal information over an email, there are a couple of things to keep in mind when faced with emails like this. First, always check the address from the sender, not just the name, and, secondly, always hover over links included in the emails to see where they will take you.

Most importantly, if you see something suspicious, please say something! Marking emails as spam will help Google better detect illicit messages in the future. For more information, you can visit this Google Support Article about phishing, or reach out to the CTS Help Desk. The Help Desk can be reached at help@oswego.edu or 315-312-3456.

Sunday Upgrades (1/11/15)

CTS will be updating our UNIX servers and Banner installation this Sunday, January 11th in order to maintain the latest security and application features.

From 7:30AM – 9:30AM, the following services will be unavailable:

  • myOswego
  • Banner / Internet Native Banner

From 7:00AM – 10:00AM, the following services may be unavailable:

  • The SUNY Oswego web site
  • Editing of personal web pages that are not hosted via LakerApps
  • FTP access to Rocky

CTS Recommendations for Electronics Use During Scheduled Power Testing – 1/5

An announcement from the Facilities Department alerted the campus of electrical testing for buildings north of route 104 occurring on Jan. 5 from 9:30 a.m. to 4:30 p.m. A reposting of that announcement is at the end of this article.

The announcement mentioned some electrical “blips” that may occur during the testing timeframe. CTS would like to make the following recommendations for electronic use during this testing period to help minimize equipment failure and minimize loss of productivity.

  • If you will not be on campus on Jan. 5, please turn off and unplug all of your electronic equipment prior to your departure from campus. This includes any computers, monitors, printers, scanners, etc.

  • If you will be on campus on Jan. 5, please turn off and unplug any equipment that will not be used during the testing period.

  • If you have a fully charged laptop that can be disconnected from power during the testing period, please use it.

  • If you are using a desktop computer, please save your work frequently.

Please note that campus network equipment and servers are configured with battery back-up power. Therefore we do not expect any disruptions connecting to the campus wired and wireless networks, nor to any technology services including the use of phones.

If you have any questions related to electronic usage during the testing period, please call the Help Desk at 315.312.3456.

Original Posting from Facilities:

SUNY Oswego will complete testing of the high-voltage switch gear installed as part of the Shineman construction project between 9:30 a.m. and 4:30 p.m. Monday, Jan. 5, 2015. This will affect the electrical systems in most campus buildings north of Route 104 (Building #20, Culkin, Hewitt Union, Lanigan, Lee, Mahar, Marano Center, Park, Penfield, Rich, Shady Shore, Shineman, Tyler, Walker, Wilber, Cayuga, Funnelle, Hart, Johnson, Lonis, Mackin, Moreland, Oneida, Onondaga, Riggs, Scales, Seneca, Waterbury, The Village, Cooper Dining, Lakeside Dining, Littlepage Dining, and Pathfinder Dining BUT NOT Sheldon, the Parking Office and King).
During this testing you may notice “blips” in the power or lights flickering up to a possible 5 to 10 min outage. All emergency generators and backup lighting will be operable during this testing. In order to prevent damage to computer and sensitive equipment, we are requesting you power down and unplug specific equipment in your area prior to the anticipated start date and time of the outage.
Your understanding and cooperation is appreciated. If you have any questions or concerns related to this outage, please contact Outage Coordinator John Bricker of Utilities at 315-312-3200.

CTAB Ratifies 2014-15 TIP Grant Awards

The 2014-15 Technology Initiative Project (TIP) grant awards were ratified at the Friday, December 12 Campus Technology Advisory board meeting. Ten requests of sixteen received were selected for some level of funding. A total of $75,000 is available to be awarded and the selection committee received fifteen requests totaling $173,000.

TIP grants are an annual funding provided by the Campus to fund academic initiatives that relate to instruction, student usage, improving student usage, and/or improving student learning through the use of technology. Priority is given to new and innovative or trial initiatives, which can possibly later expand on campus, although equipment replacement and expansion of existing equipment requests will also be considered.

 

Requestors: Carol Willard, Marcia Burrell, Curriculum and Instruction

Amount funded: $825

Description: The grant supports C&I’s clinical practice in the teacher preparation programs and provides ongoing, supportive supervision for teacher candidates in the field. In this project, a virtual coach will remotely observe a teacher’s lesson while offering feedback, heard only by the student candidate through an earpiece that the teacher candidate wears. Hardware is required for both the remote teacher and the coach.

 

Requestors: Eric Olson, Marcia Burrell, Curriculum and Instruction

Amount funded: $1,525

Description: This grant funds a pilot project developing technology to assist in the teacher development process. This project will examine the use of unobtrusive and easy to use technologies to capture video of students showing the moment of learning and facilitating teleconference interactions with supervising teachers and candidates in the field.

 

Requestor: Paul Leary, Music

Amount funded: $2,400

Description: The grant provides funding for a software programming language used “to make your own music, sound, video, and multimedia applications. You arrange boxes on a canvas and connect them together to create, experiment and play. The software will assist to 1) introduce a course in advanced electronic music; 2) bridge curriculum between music, communication studies, media, art, graphic design, theater and computer science through project-based learning and curriculum collaboration; and 3) provide software for a student based Emerging Technologies Ensemble.

 

Requestors: Kathleen Blake, Doug Pippin, Anthropology

Amount funded: $9,000

Description: This project evaluates the use of iPads in the classroom and laboratory settings as well as field data collection. At least seven different Anthropology courses will utilize the tablets as an aid for interactive learning related to human skeletons, non-human primates, archaeology, and ethnographies. Also, a variety of apps have been written for the iPad for 3-D visualization and other enhanced learning objectives as well as data collection in the lab. Additionally the iPads will be a tool for field study on projects such as mapping and studying settlement patterns in Archaeology or photography for Forensic or Cultural Anthropology Projects

 

Requestors: Kelly Roe, Cara Thompson, Rebecca Mushtare, Mark Springston, Joshua Adams, Natalie Sturr, Art, Tech Ed, English and Creative Writing, Penfield Library

Amount funded: $34,000

Description: The grant will provide a one year subscription to Adobe Creative Cloud Enterprise for the entire Oswego campus. The group submitting the proposal are from a variety of disciplines and act as representatives of a wider group of Adobe users. The proposal will allow students Adobe Creative Cloud campus use, while faculty and staff will have campus and home use. Implementing and exposing our students to Adobe CC will position them well as they move into the professional world, where Adobe CC is readily being adopted and is the industry standard. Oswego will be among one of the first SUNY schools to implement Adobe CC with the grant. Plans for assessment include tracking usage of faculty, staff and students to ensure value is achieved from the purchase.

 

Requestors: Patrick Moochler, Michael Riecke, Communication Studies

Amount funded: $13,750

Description: This grant replaces the current broadcast journalism script writing software, which was installed 8 years ago and is at end of life with the current industry standard. Installing the application in our broadcast classrooms will ensure Oswego students have experience with the latest software as they prepare for careers in television news and news-style production careers. The solution includes a hardware and software component. The software is web based and includes access to all forms of social media including Twitter, Facebook and Instagram, allowing student work to be instantly published.

 

Requestor: Steve Skubis, Atmospheric and Geological Sciences

Amount funded: $2,000

Description: This project will provide new hardware and computing methods to run the Weather Research Forecast application. Higher computing power is required to provide the ability to perform numerical model simulations of atmospheric weather systems on a finer scale than currently exists.

 

Requestor: Jeff Bradbury, Communication Studies

Amount funded: $3,000

Description: This project will provide students with professional sound effects and royalty free music for use in their projects. Students in audio, video, cinema, and music courses to search, audition and download files from a vast library of high quality sound effects and music tracks.

 

Requestor: Steve Yang, HPW

Amount funded: $1,500

Description: This project is an extension of Health Promotion and Wellness (HPW) curricular emphasis of using smartphones, laptops, technology and social networking tools to highlight and promote health and wellness stories related to the SUNY Oswego campus population. Students will create short video and audio broadcasts (vodcasts and podcasts) of the latest news within the department as well as the current field of HPW. Media created will be published online through HPW social networks such as YouTube, Facebook, Instagram and Twitter accounts.

 

Requestors: Roger Taylor, Christopher Harris, Psychology, Computer Science

Amount funded: $7,250

Description: This multidisciplinary project examines how wearable technology, specifically “smart watches”, can be used in the classroom and in research. Specific examples in this project will be 1) it will be utilized in undergraduate and graduate courses and independent studies; and 2) examine research linking student activities with their health and academic performance.

 

 

Campus Network Upgrades

Campus Technology Services will be performing several minor updates to the campus network starting on 12/15 and continue through 12/23. Each update will take place in the early morning and should conclude by 8 am to ensure the restoration of internet services before normal business hours.

Below is a list of the upgrade schedule. If you have any questions or concerns, please contact the Help Desk at x3456 or help@oswego.edu.

12/15 – 5am – Shineman Center and Park Hall
12/16 – 6am – Rice Creek
12/16 – 6am – Penfield Hall
12/16 – 6am – Culkin Hall
12/17 – 6am – Penfield Hall (2nd time)
12/17 – 6am – Culkin (2nd time)
12/17 – 6am – Pathfinder Hall/University Police
12/17 – 6am – Parking Office
12/17 – 6am – Cooper Hall/Littlepage Hall
12/17 – 6am – Commissary / Building 12 / Building 20
12/22 – 6am – Hewitt Union
12/22 – 6am – Rich Hall
12/23 – 6am – Laker Hall/Romney Field House
12/23 – 6am – Sheldon Hall

 

ATC Computer Maintenance During Winter Break

In order to better serve you, Campus Technology Services will be scheduling maintenance of the Advanced Technology Classrooms (ATCs) during Winter Break.  An ATC is considered to be any classroom equipped with a computer and projector.

CTS will start maintenance December 15th, 2014 through January 26th, 2015.  If you have saved data to any classroom computer, we ask that you back it up prior to this timeframe as it will be erased during the maintenance.

During the maintenance time, CTS will complete the following items:

  • Test devices such as computers, video cameras, speakers, microphones and volume, projectors, etc.
  • Update/upgrade various software.
  • Clean device hardware such as monitor, keyboard and mouse.

Again, please back up any data you might have saved to a classroom computer prior to December 15.

Your understanding and cooperation are appreciated!

If you have any questions related to this work, please contact the Help Desk by phone, 315.312.3456 or email, help@oswego.edu.

 

LakerApps Drive Now With Unlimited Storage

Earlier this fall, Google announced plans for their “Drive for Education” program in which  ”Google Apps for Education” users would have unlimited data storage in Google Drive.

Google has been slowly rolling this out to Google Apps for Education customers which includes SUNY Oswego’s LakerApps.  We are happy to say that the unlimited storage has now been applied. SUNY Oswego users may upload unlimited files, each up to 5TB in size, to LakerApps Drive.

When might you want to use Drive? If you have forgotten a thumb drive to store a file or even if you need a place to backup your files, Drive could help out.  If you don’t have Microsoft Office and need to create documents, Drive can also help out. It can natively create basic word processing, spreadsheet, presentation, forms and drawing files.

To get started, login to LakerApps at www.oswego.edu/mail and then click the “Drive” app from the application grid in the upper right corner, near your email address.

Please call (315.312.3456) or email (help@oswego.edu) the Help Desk if you need assistance or have any questions.