CTS Recommendations for Electronics Use During Scheduled Power Testing – 3/17

SUNY Oswego must complete testing of the high-voltage switch gear installed as part of the Shineman construction project.

Between 8 a.m. and 4:30 p.m. Tuesday, March 17, during spring break, testing will affect the electrical systems on campus in many buildings north of Route 104, including: Building #20, Culkin, Hewitt Union, Lanigan, Lee, Mahar, Marano Center, Park, Penfield, Rich, Shady Shore, Shineman, Tyler, Walker and Wilber. Also affected with be these residence and dining buildings in Cayuga, Funnelle, Hart, Johnson, Lonis, Mackin, Moreland, Oneida, Onondaga, Riggs, Scales, Seneca, Waterbury, The Village, Cooper Dining, Lakeside Dining, Littlepage Dining, Pathfinder Dining.

Sheldon Hall, the Parking Office and King Hall will not be affected.

During testing you may notice “blips” in the power or lights flickering up to a possible 5 to 10 minutes’ outage. HVAC equipment could be powered down at times to protect sensitive equipment and shed electrical usage. All emergency generators and backup lighting will be operable during testing.

CTS makes the following recommendations for electronic use during this testing period to help minimize equipment failure and minimize loss of productivity.

• If you will not be on campus March 17, please turn off and unplug all of your electronic equipment prior to your departure from campus. This includes any computers, monitors, printers, scanners, etc.

• If you will be on campus March 17, please turn off and unplug any equipment that will not be used during the testing period.

• If you have a fully charged laptop that can be disconnected from power during the testing period, please use it.

• If you are using a desktop computer, please save your work frequently.

Please note that campus network equipment and servers are configured with battery back-up power. Therefore we do not expect any disruptions connecting to the campus wired and wireless networks, nor to any technology services including the use of phones.

If you have any questions or concerns related to the outage, please contact: Outage Coordinator John Bricker at 315-312-3200.

If you have any questions related to electronic usage during the testing period, please call the Help Desk at 315.312.3456.

Your understanding and cooperation is appreciated.

New Service Available: eduroam

SUNY Oswego is proud to announce that we will be participating in the eduroam network. eduroam (education roaming) is the secure, world-wide roaming access service developed for the international research and education community.

eduroam allows SUNY Oswego faculty, staff and students to connect to the wireless Internet while visiting other schools in the eduroam network. It even gives visiting scholars, from schools within the eduroam network, access to our wireless Internet without having to set up a guest account. Simply sign into the network using your full email address and password. More information about how to connect to eduroam can be found here.

It’s important to know that eduroam is strictly a guest network. eduroam will be available in classrooms and administrative areas and faculty/staff can connect to it. However, they will not have access to certain SUNY Oswego resources like Banner and R25.

If you’d like to see who’s in the eduroam network, more information can be found here, or contact the CTS Help Desk at help@oswego.edu or 315.312.3456 with any questions or concerns.

 

SUNY Oswego Subscribes to Adobe Cloud

This past fall semester, a CTS Technology Innovation Program proposal for an annual subscription to Adobe Creative Cloud was awarded.  This subscription covers the installation of the Adobe Master Collection Suite on SUNY Oswego-owned Mac and PC computers and allows a home use option to faculty and staff who can purchase it at a discounted rate for use on their personal computers.

Having the opportunity to obtain Adobe Cloud for the Spring semester is a great opportunity for Oswego students to be taught with state of the art industry software and ensure they are prepared for the workforce. Our students will be among the few in the SUNY system to have access to this technology, only a few other schools have it.

Currently, CTS staff are working on several projects to ensure a smooth roll-out of Adobe Creative Cloud. They include:

  • Building installer packages for the various titles that will make the software available to faculty and staff.

  • Creating a plan to incorporate the software into computer labs and classrooms being mindful of system and hardware requirements of the various Adobe titles.

  • Building an Adobe software install request that will be available through the Help Desk Self Service system for requesting an install.

CTS is working towards rolling out the installer packages and service request for mid-February. Another announcement will be sent when the software is available.

The software will be available at no cost for all faculty and staff in academic departments.  For departments outside of CLAS, SCMA, SoB and SoE, there will be an annual fee as outlined below:

  • Adobe Acrobat Professional free for all faculty & staff.
  • Non-Academic departments that purchase one title – $100/license
  • Non-Academic departments that purchase base package* – $125/license
  • Non-Academic departments that purchase base + – $175/license

*The base package will consist of Photoshop, Illustrator and InDesign.

Anyone requesting an install prior between January 1 – June 30 will receive a 50% discount on the above prices for the remainder of the year.

Please note that the pricing is an annual fee that will be charged to non-academic departments on July 1 of each year.

Titles Included in the subscription:
Photoshop CC – Image editing and compositing

Lightroom 5 – Digital photo processing and editing

Illustrator CC – Vector Graphics & Illustration

InDesign CC – Page design, layout for print & digital publishing

Premiere Pro CC – Video production and editing

After Effects CC – Cinematic visual effects and motion graphics

Dreamweaver CC – Web and mobile design

Muse CC – Website design without coding

Flash Professional CC – Interactive experiences, game design, mobile device packaging

Acrobat Professional – Create, edit, and sign PDF documents and forms

Audition CC – Audio recording, mixing and restoration

Bridge CC – Centralize your creative assets

Edge Animate CC – Create interactive and animated web content

Edge Code Preview – Code HTML, CSS Javascript

Edge Reflow Preview – Design the responsive web

Fireworks CS6 – Image editing for web and apps

Flash Builder Premium – IDE for coding Flash apps and mobile device packaging

InCopy CC – Collaborate with copywriters and editors

Prelude CC – Metadata ingest, logging and rough cuts

Media Encoder – Quickly output video files for virtually any screen

Scout CC – Profile Flash games on web and devices

SpeedGrade CC – Film finishing and color grading

Gaming SDK – Create ActionScript games

Extension Manager – Easily install and manage extensions

ExtendScript Tool Kit – Add script to your creative apps

 

First Set of Classes Now Teaching with Blackboard Learn

In the fall, we announced the planning surrounding the campus migration from the ANGEL learning management system to Blackboard Learn. The campus will be completely migrated to Blackboard Learn by the Fall 2015 semester.

The first cohort of faculty participating in the migration are now teaching with Blackboard Learn this spring semester. There are approximately 50 faculty teaching 130 courses with 3400 students in a mixture of fully online, hybrid and face-to-face offerings.

While there are a few configurations that are still being worked on, we are happy to say that the semester is off to a good start. There have been no major issues that would force us to revert back to ANGEL.

In the next few weeks, we will be seeking participants for the second cohort of faculty teaching summer classes. Please look for an announcement regarding that in the future.

Initial Configuration
The migration team spent the fall semester configuring the Blackboard Learn environment working on the integration to automatically pull in courses and registration data, single sign-on authentication using your Laker NetID, the look and feel of the system and the configuration of plugins such as Panopto for class capture, Ensemble for video storage, i-clicker for student response, Pearson and McGraw Hill publisher content access, lynda.com for online tutorials, and ARES for access the library e-reserves system.

Faculty and Student Preparation
To prepare the first cohort for the migration, faculty participated in a full-day training taught by Open SUNY to learn about the differences between ANGEL and Blackboard Learn. Their courses were migrated to Blackboard and additional training sessions were offered to assist faculty in preparing their content and further understanding the features available in Blackboard Learn. An additional nine sessions were offered during the CELT-sponsored Winter BreakOut. Students were also offered some online training materials and an online orientation to help them understand using Blackboard Learn.

Migration Schedule
The rest of the migration schedule is as follows:

  • Spring 2015 semester:  First cohort of faculty and students will use Blackboard Learn. Refinements to the Blackboard Learn environment will be made based on feedback.
  • Summer 2015: Second cohort of faculty and students will use Blackboard Learn. Refinements to the Blackboard Learn environment will be made based on feedback.
  • Fall 2015: Migration completed. All courses will be available to teach in Learn. ANGEL will be decommissioned.

The Blackboard migration team includes Extended Learning, CTS, Penfield Library, CELT and OpenSUNY.

Questions regarding the migration can be directed to bbhelp-list@ls.oswego.edu.

CTS Rolls Out New VPN Client

In an attempt to improve access to services from off-campus, CTS is rolling out a new Virtual Private Network (VPN) application available to all faculty and staff.

The VPN allows you to securely connect to the SUNY Oswego network to access resources that normally you would be unable to reach while off campus. The new, web-based VPN makes it possible to connect to the following services while you’re away from campus:

  • Banner
  • BDMS (Banner Document Management System)
  • Degreeworks
  • Academic Events Calendar
  • your network-shared folders

The VPN is available at https://vpn.oswego.edu/facstaff. You can log into the service using your Laker NetID and password.

The application is still in its early stages so it may not have access to all of the services you need. If this is the case, please contact the CTS Help Desk, at 315-312-3456 or help@oswego.edu. You can also contact us with questions or suggestions on how to improve our VPN. Your feedback is extremely important to us.

Pharos Upgrade

In an attempt to improve the efficiency of printing on campus, Campus Technology Services has recently upgraded the Pharos Uniprint system to the latest version. Pharos allows you to print from your personal computers to general access computer lab and some departmental lab printers on campus.

For those that are new to Pharos, you can install the software by visiting our Personal Printing page. Installation instructions are available for Mac and Windows computers.

For those that have had Pharos installed on your computer before, you will need to remove the old version first before installing the current version. If you’re unsure on how to remove Pharos, we have instructions for both Mac and Windows computers.

If you have any question or concerns about printing with Pharos, please contact the Help Desk at help@oswego.edu or 315-312-3456.

Computer Labs Updated Over Winter Break

Over the winter break, CTS replaced computers in a few locations.

The Mahar 210 PC (Windows) lab machines were replaced with brand new Dell Optiplex 7010 computers.  This lab had some of our oldest machines on campus.  You should see some performance improvements logging in and then using software that requires more processing than a standard web browser application.  It has the same number of machines as before, twenty-five including the instructor machine.  This room is used during the day as a teaching classroom and then becomes an open access lab starting at 6pm.

The Penfield Library 24 Hour Room also had machines replaced.  It previously had (19) Windows computers and (3) SunRay machines for Computer Science.  The Windows computers have been replaced with new Dell Optiplex 7010 computers.  The (3) SunRay computers were no longer needed and in its place are (3) iMacs to give the facility some diversity especially during the early morning hours.

The Penfield Library general access lab in room 100A had its (10) iMacs upgraded to newer ones.  They have the same set of software as before.

In addition to the above replacements, many machines were cleaned over break.  This included keyboard, mice and monitors in many of the labs on campus as well as the kiosk machines in the Campus Center.

Thanks to CTS professional staff and to our student workers for the work required to make these improvements.

Please check out the CTS Computer Lab Hours for when the above facilities are available for use.

 

Phishing Emails

Phishing Attempt

A phishing email is a scam by which a person is tricked into giving their confidential information to a third party so they can use it for illicit purposes.

The above image is an example of a phishing email. Even though Campus Technology Services would never ask for any personal information over an email, there are a couple of things to keep in mind when faced with emails like this. First, always check the address from the sender, not just the name, and, secondly, always hover over links included in the emails to see where they will take you.

Most importantly, if you see something suspicious, please say something! Marking emails as spam will help Google better detect illicit messages in the future. For more information, you can visit this Google Support Article about phishing, or reach out to the CTS Help Desk. The Help Desk can be reached at help@oswego.edu or 315-312-3456.

Sunday Upgrades (1/11/15)

CTS will be updating our UNIX servers and Banner installation this Sunday, January 11th in order to maintain the latest security and application features.

From 7:30AM – 9:30AM, the following services will be unavailable:

  • myOswego
  • Banner / Internet Native Banner

From 7:00AM – 10:00AM, the following services may be unavailable:

  • The SUNY Oswego web site
  • Editing of personal web pages that are not hosted via LakerApps
  • FTP access to Rocky