Faculty and Professional Staff Handbook

Section 7: Student Faculty Concerns

Division of Student Affairs and Enrollment Management

The mission of the Division of Student Affairs and Enrollment Management is to create and enhance learning environments, both programmatic and physical, that provide students with opportunities for intellectual inquiry, academic success, and personal growth. The division works collaboratively with all members of the college's diverse learning community to create a campus climate that promotes intellectual development and inclusiveness as well as a sense of belonging and ownership for the learning experience. The division supports and encourages students to actively participate in many different learning experiences through its diverse programs and services and through collaborative programs with the Division of Academic Affairs. Student involvement in learning experiences facilitates the acquisition of knowledge, an understanding of and respect for self and others, the development of skills, and the clarification of values. The goal of student involvement is to develop citizens capable of making informed and responsible choices that support lifelong learning.

Student life at SUNY Oswego encompasses the academic and social arenas of student intellectual and social development. These two arenas are inseparable and the quality of their interface determines the quality of students' learning experiences. The faculty plays a major role in this interface through a variety of means:

  • Varying instructional pedagogy to impart a variety of knowledge, skills and abilities to students;

  • Making interdisciplinary connections within the content area to problem solve and to demonstrate to students the relationships between areas of knowledge;

  • Offering courses within learning communities where content is subject to dialogue with colleagues, strategies for delivering coursework are collaborative with colleagues in the learning community, and a cohort of students learn through linked interactive experiences;

  • Linking classroom or other content-based experiences with out-of-class experiences such as service learning, attendance at and reflection upon programs presented on campus (lectures, art exhibits, films, guest speakers, Artswego programs, etc.);

  • Advising individual students;

  • Advising a student club or organization which may fit with either their academic or a vocational interest to provide guidance or suggestions for the organizational activities that the students plan (call the Department of Campus Life, 312-2301);

  • Participating as a presenter, advisor, a facultv resident, or just visiting the programs of living-learning communities (Hart, Riggs, and Oneida Halls) and other residence halls.

The faculty play a major role in helping students connect and feel a sense of belonging to SUNY Oswego. In addition to varied teaching strategies, content expertise, and related life experiences, faculty contribute to the retention of students through advising and through their presence at student planned and implemented activities and functions. The more integrated faculty and student experiences are on campus, a greater sense of community and educational purpose will permeate campus life.

There are many opportunities for faculty to collaborate on the design and delivery of Student Affairs coordinated programs and services, such as New Student Orientation, the First Choice, program, first year advisement, living-learning communities, career planning services and programs, student recruitment programs, and prevention/education programs that are intended to effect a campus climate conducive to learning and intellectual development. Interested faculty can obtain more information about all of the above by contacting the Associate Provost, 312-2232, or the Dean of Student Affairs, 312-3214.

Staff members ate uniquely positioned to provide a quality of interaction around services provided by SUNY Oswego. The quality of a student's experience is not limited to academic- success. Staff members in various departments interact regularly with students and often listen to the issues and experiences that students encounter. Staff advise students not only regarding questions related to their function or expertise, but often help students negotiate the structure of the college by referring them to the right department or service on campus. The time and effort taken by staff to attend carefully to the questions and concerns of students contributes greatly to the sense of satisfaction and "belonging" that the student experiences here. Staff, similar to faculty, provide an air of inclusion and "membership" for students by the way in which they interact while providing a service or information as to how to get things done or where to take a problem or question to be addressed.

The Division of Student Affairs and Enrollment Management provides services to students, programs that enhance student life, and opportunities for faculty/student interaction. The division focuses on the quality of student life from recruitment to graduation and beyond. The departments and programs within the division are briefly described below:

Administration

The Vice President for Student Affairs and Enrollment Management and the Associate Vice President and Dean for Student Affairs provide the leadership for the division. Strategic planning, problem solving, program development and policy formation for the division are coordinated at this level, The Vice President's office is located in 201 Culkin Hall, 312-3230, and the Dean's office is located in 711 Culkin Hall, 112-3214.

Office of Undergraduate Admissions

The Office of Admissions at Oswego State is primarily charged with the responsibility of attracting and enrolling the best possible class (both freshmen and transfer) according to the admission criteria set forth by the college. This is accomplished through extensive marketing and recruitment of prospective students and through implementation of a careful selection process whereby over 10,000 applications are reviewed each year.

The ultimate goal of this office is to recruit and enroll students whose academic, social, and personal backgrounds represent a diversity of students consistent with the college's mission as a public university and in keeping with our admission criteria. The primary tools for assessing students' records are official transcripts as well as standardized exam scores (SAT1 and ACT), letters of reference, extracurricular involvement, and personal statements. While maintaining a high standard of admission is our primary task, conducting our business in an ethical manner and operating in the best interests of the applicant as well as the college are also important standards for the office.

It is essential that this office is up-to-date on current affairs across campus so mat it may provide the best and most accurate information possible to visitors. The Office of Admissions coordinates all tours of campus to prospective students and their families. It employs a staff of "regular" tour guides and makes use of a large number of volunteers who are critical to its ability to accommodate visitors and aid them in touring the campus to learn more about Oswego. It is important to note that thousands will visit, call, and apply, but far fewer will actually enroll each year, Giving visitors a pleasant experience, answering questions accurately, and portraying the campus in a positive light are essential to the college's success.

The office relies upon many other departments and organizations within the college to make each recruiting year a success. Many students and their parents seek interaction with faculty and staff beyond the Office of Admissions for more information about the college and cooperation from those other areas has served to establish Oswego's reputation as a friendly and accommodating campus as well as a top-quality institution of higher education where students will study, live, and learn.

Auxiliary Services

Incorporated under the laws governing not-for-profit corporations in the State of New York, Auxiliary Services has been providing services to the SUNY Oswego community since 1951. Today, it is a multi-million dollar corporation with services such as the College Store, Sweet Shoppe, College Cut, Fallbrook, Residence Dining Services. Hewitt Dining facilities including Snygg, Snacks, Swetman Junction, and Java 103, ID and Dining Services, The OZone, vending, washers, dryers, and shuttle bus.

The corporation contributes more than one million dollars per year lo the campus community, which provides support for merit scholarships, the William R. Tucker Scholarship, and numerous cultural and social events on campus. In addition, during an academic year, Auxiliary Services employs over 1,000 students with a payroll of approximately $600,000.

Resident dining operates five dining centers; Lakeside, Cooper. Littlepage, Pathfinder, and Mackin. Non-resident dining includes catering and several restaurant locations in the Campus Center. The College Store and College Cut are located in Hewitt Union. The general administrative offices of the corporation are located in 507 Culkin Hall.

Auxiliary Services is governed by a local Board of Directors composed of students, alumni, faculty, and administrators of Oswego State. The corporation does not receive support from the State University of New York for any of the services it provides.

Campus Life

The Department of Campus Life provides services and programs to students, faculty, and staff, creates environments and experiences that guide students in the discovery and construction on of knowledge, provides opportunities for faculty/student and staff/student interaction. and facilitates students' active participation in learning communities. To effectively meet this exciting challenge, the Department of Campus Life is composed of the following five functional areas that collaborate in the delivery of its programs and services:

For information on facilities and organizations located in the Campus Center, contact Barbara St. Michel. Associate Director of Campus Life, barbara.stmichel@oswego.edu.

Intramurals and Recreation, 101 Lee Hall, coordinates the campus Intramural, Sport Club, and Open Recreation programs, which provide students, faculty, and staff with opportunities to participate in a wide variety of formal and informal, skilled and unskilled activities designed to increase participants' health and wellness. Faculty and staff are invited to join an intramural league, advise one of the 16 sport clubs, participate in noon hour recreation activities at Lee Hall (lap swim, basketball, racquetball), and enroll their children in swim lessons. For more information contact Sandra Keenan Jeffers, Assistant Director of Campus Life for Intramurals and Recreation, keenan@oswego.edu or visit www.oswego.edu/campuslife/intramurals.

LEAD (Leadership Education Activities Development) Center, Campus Center, provides a range of services designed to assist students in developing and enhancing their leadership skills. In this capacity, the LEAD Center serves as a clearinghouse for information on leadership, provides leadership education, leadership development, and leadership training activities arid coordinates the annual ALANA Leadership Conference and the annual Leadership Awards Recognition Ceremony. Faculty and staff are encouraged to share their leadership expertise and experiences with students and student organizations by presenting or participating in one of the many retreats, programs, and workshops sponsored by the LEAD Center.

Office of Student Organization Services, Campus Center, provides a range of services designed to assist student organizations and their advisors in enhancing the overall success of student organizations. In this capacity, the Office of Student Organization Services provides an intentional curriculum of training, education, and development workshops /activities to aid students and student organizations in developing the competencies required for the effective practice of organization development, provides an educational training program for faculty /staff advisors to assist them in building strong and productive relationships with their respective student organizations, and coordinates the annual registration process for student organizations. Faculty and staff are encouraged to share their organization development expertise and experiences with students and student organizations by becoming a student organization advisor, presenting, or participating in one of the many activities, programs, and workshops sponsored by the Office of Student Organization Services. For more information, contact Richard Hughes, Director of Campus Life, rhughes@oswego.edu.

Career Services

The Career Services Office is a resource available to students, alumni, faculty, staff and their respective families. Services are provided through a variety of modes including individual appointments, walk-in visits, email, and a sophisticated web-based presence.

Graduate Survey: Annually, the office publishes Beyond Oswego, a survey of post-graduate plans of undergraduate students. Contact the office to request a copy or access it on the Career Services web site.

Reference Letters: Often faculty members are asked by students to serve as references for job searehes and graduate school applications: Students may establish a career services reference file when they reach senior year standing. Supportive recommendations, once written, may be placed (at the student's request) in a file. Special forms are available in the office for this purpose. Contact a staff member for more information.

Special Programs and Presentations: Career Services can visit classes and present brief or period-long talks on career topics. These topics include careers related to the major represented by a school/department, job seareh areas such as resume writing and job interview strategies, or plan an alumni speaker program in collaboration with the Alumni Affairs Office.

Career Services Office visits Classes of 15-30 may be accommodated at the office to help students become better informed about available services and programs. With advance planning, career related hands-on activities could be arranged.

Career Interest and Assessment: Students may utilize the computer-based career guidance system DISCOVER, take a Myers-Briggs profile or CDM Interest Inventory to help them explore how their interests and abilities relate to future career choices.

Career Books and Handouts: Hundreds of books and directories are available in our career library designed to facilitate the career exploration and the job seareh process, as well as handouts to assist students with various aspects of career planning such as resume and cover letter writing, networking interviewing, career checklists, and graduate school.

What Can I do with my Major? Over 30 booklets (+ links to other related resources) describing Oswego State academic programs and related careers are available. Each booklet explores career fields and related responsibilities.

Appointment Referrals: Students may meet with professional career counselors or specially trained graduate students to discuss their career planning questions and needs. Generally, it is advisable to encourage students to make their appointment directly, but if faculty feel it would be helpful or mandated by the situation, call extension 2255 to arrange the appointment.

Recruiting: All Oswego students have access to a personalized online account on the web-based career system, eRecruiting. This customized web site allows all students and alumni to create an on-line career profile to represent their own personal career interests. Ultimately the system will permit registered students arid alumni to interact with employers with whom Career Services Office has a recruiting relationship. Also included is a direct link to Experience-Based Education's internship database.

Over 500 employers visit campus annually for career/job fairs and on- campus recruitment. Faculty members are encouraged to refer all employers who wish to contact students for employment consideration. Interviewing on campus should be directed through this office to assure all candidates equal access to opportunities. Pre-selection of candidates and direct referrals are discouraged unless processed via the Career Services Office.

The Career Services website,http://www.oswego.edu/student/career.html, has information to assist students ai all class levels through their alumni years.

The department has a history of developing quality learner-centered programs often through collaboration with faculty members. Contact it for assistance at 312-2255 or visit the office in the Campus Center and speak with a professional staff member regarding these and other career related programs and activities.

Counseling Center

The Counseling Services Center, located in Mary Walker Health Center, operates within a student development framework to provide primary mental health care — assessment, crisis intervention, short-term individual, couple, and group counseling, consultation, and referrals for specialized and/or more intensive treatment.

Students seek counseling at the center for a great variety of concerns including depression, anxiety, self- esteem, family problems, relationships, sexual assault, and eating disorders. Their difficulties may be developmental, situational, or chronic in nature. The Counseling Services Center is committed to helping students grow emotionally and psychologically so that they can more fully benefit from their educational opportunities as a college student.

To support its primary care services, the center is involved in preventive education through outreach programming activities. It is available to faculty and staff as guest presenters on various topics related to mental health and emotional wellness. The Counseling Services Center staff also provides consultation in the area of mental health on a regular basis to other professional staff and faculty. In cases where a student's behavior suggests the possibility of psychological problems, faculty and staff are invited to call the Counseling Services Center to discuss the situation and how to deal with it effectively. One course of action suggested may be to refer the student to the center for assessment and/or treatment. A counselor can also offer help to the caller about the process of making a referral.

A secondary role the Counseling Services Center plays is that of a training center for graduate students in the Counseling & Psychological Services Department. It provides a supervised counseling experience and training for selected graduate assistants, practicum students, and interns.

The staff of the Counseling Services Center is committed to the concept of community. It values the richness of human experience that various cultures bring to our campus and is, therefore, committed to creating a climate that is inclusive and hospitable for under-represented groups including students who are people of color, gay, lesbian, bisexual, transgendered, and persons with disabilities.

Services for Students with Disabilities

The Disability Services Office, 226 Hewitt Union, provides appropriate and reasonable accommodations to any student with a documented physical, psychological, emotional, or learning disability. These support services are mandated by the Rehabilitation Act of 1973 (Section 504) and the Americans with Disabilities Act (ADA) of 1990.

In order to receive accommodations, students must be "otherwise qualified," self-identify as a person with a disability, provide appropriate documentation from a qualified professional, and request accommodations. Once these steps are completed, students with disabilities become eligible for a wide range of possible accommodations. "Typical" accommodations might include: special classroom seating, note-taking assistance, readers of scribes, extended time for resting, a distraction-free location for testing, relocation of a course to an accessible site, interpreter services, or auxiliary aids. Some students may benefit from supplemental advising or access to priority registration. Specific accommodations are dependent upon documentation.

It is important to understand that a request for accommodations is not a request to lower standards or to substantially alter the essential elements of a course or program. Accommodations do not guarantee academic success, nor do they provide an advantage to the student. They serve to "level the playing field" and provide equal access to the college's programs and activities.

In the classroom setting, an instructor will be contacted by the student with a disability. He or she will be given a letter (see Appendix D for sample) prepared by the Disability Services Office, describing that this student is eligible for accommodations and identifying the accommodations that are appropriate to the student's disability. When a faculty member receives this notification letter, it is important to invite the student to talk privately about the accommodations he or she will need. Disclosure of a disability is a private and confidential matter. Questions regarding accommodations should be referred to the Office of Disability Services for clarification.

In some cases, accommodations will relate to testing. Typical test-related accommodations might include extended time, a distraction-free environment, a reader, or scribe. When accommodations are test-related, faculty will receive two additional pieces of information, a memorandum explaining the guidelines for testing accommodations and a Test Accommodation Form (see Appendix E for samples). The memorandum gives you an overview of the procedures that will be followed related to testing and the Test Accommodation Form confirms the specific arrangements related to that test. The Test Accommodation Form must be completed by the instructor and returned to the Disability Services Office. Students receive additional information related to Testing Accommodations - Policy and Procedures (see Appendix F for sample). Questions about testing policies or procedures should be referred to the Coordinator of Services for Students with Disabilities.

Financial Aid

The Financial Aid Office at SLTNY Oswego believes that the talents, hopes and ambitions of young people are among the most valuable resources this nation possesses. With this thought in mind, the Financial Aid Office continues to promote scholarship, loan, and employment opportunities for its qualified, deserving students who must find funds to attend college. The goal is to make it possible for students who would normally be deprived of a college education because of inadequate funds to attend by using strategies that access all financial aid programs, In so doing, it adheres to federal and state legislative requirements, as well as all other resources that might be available to the students through scholarship opportunities, to ensure a more equitable distribution of funds.

The Financial Aid Office finds that cooperation with faculty and staff is imperative. There are situations that affect a student's ability to pay because of changes in their personal or family circumstances. These situations include dropping a class, possible withdrawal and changes in income through loss of employment, death, or separation. Other members of the campus community may discover this information and it would be beneficial for the faculty/ staff member or the student to contact the office before negative consequences occur with a student's financial aid. Contact to this office can be made by visiting Room 206 Culkin Hall, by phone at 312-2248, or email at finaid@oswego.edu.

Health Center

Mary Walker Health Center is SUNY Oswego's primary care facility for students located on the lakeshore next to Scales Residence Hall. The facility is financed by a mandatory student health fee and is open Monday through Friday from 8:30 am to 4 pm. The center is staffed with professionals experienced in the health needs of college students. Five nurse practitioners and a full-time physician see students on a walk-in basis everyday but Thursday when appointments can be made in advance.

Walker Health Center offers diagnostic testing for many health problems as well as a comprehensively stocked medication dispensary in order that students can leave Walker Health Center and resume their academic activities. Family Planning provides contraceptive care to students with support from Student Association and space in the facility.

A "Cold and Flu Self-Care Center" for students who do not wish to see a provider for a simple illness is provided. Flu shots are available to all persons working at Oswego State in the fall. Faculty and staff are charged a small fee for the opportunity to receive this vaccine on campus. In addition, employees in certain positions placing them at risk for contracting Hepatitis B are provided with preventative vaccine at Mary Walker Health Center.

The center does not provide written documentation of student visits. We treat students as adults and believe that an honest dialogue between faculty and student about class absence is a growth experience for a student. If faculty wish to check the veracity of a student's verbal excuse, the Health Center can be called at 312-4100. The staff will verify that the student was seen at Walker Health Center and that there is documentation of that visit in the student's medical record. Information beyond this requires the written permission of the student in question. Students are advised of this policy at the time of their visit to Walker Health Center.

Mary Walker Health Center is a nationally accredited primary care facility by The Accreditation Association of Ambulatory Health Care, Inc. (AAAHC) and is proud of the quality care that it provides for students.

LifeStyles Center

The mission of the LifeStyles Center is to develop and implement a comprehensive and proactive prevention program that provides a campus environment which promotes low-risk choices for students and reflects the attitudes, behaviors and values of healthy lifestyles. The center has five components - alcohol & other drugs, general wellness, peer theatre, sexual health, and violence prevention.

Faculty and staff members play a unique role in the prevention process as they often have an ongoing relationship with students. They form strong, consistent relationships with students and are therefore in a position to be of assistance in helping a student prevent negative consequences associated with health-related choices. Faculty can contribute their special skills to prevent health issues from interfering in a student's academic and social success.

The LifeStyles Center provides services to the campus under the following categories:

Awareness Programming
Alcohol Awareness Month (October)
The Clothesline Project (April)
Great American Smoke-Out (November)
Health & Wellness / Safe Spring Break Month (Mareh)
Kick Butts Day (April)
Sexual Responsibility Month (February)
Violence Prevention Month (September)
World AIDS Day (December)
Peer Outreach
LifeStyles Peer Educators
"Up Past Midnight" Peer Theatre
The Melodrama lies Summer Orientation
The Melodramatics: Episode II - Fall Opening
Certified Peer Education (CPE) Training
Drop-In Services
Resource and Information Center
Video Library
Books, pamphlets, brochures and periodicals
Staff and Peer Educators for conversations and interviews
Educational Programming
Classroom Presentations
Club/ Organization Programs In-Service Workshops
Community Programs
Local K-12 Schools Conferences
Special Events

Faculty are invited to refer students to the office for access to any of the services listed above. Trained professional and para-professional staff are available through all academic sessions (including summer) and on a limited basis during breaks.

The LifeStyles Center is located in the back of Walker Health Center.

Judicial Affairs

Citizenship in the college community implies an expectation that each member of the college will regard other members with a mutual respect for person and property. As members of the college community, students, faculty, and staff are expected to exercise their own rights, while at the same time, not to deny or infringe upon the rights of other people to personal safety and intellectual development. Rules, regulations, and policies enumerated in the Student Handbook apply to every individual on campus and are designed to promote a safe and healthy community conducive to educational pursuits, individual growth, and harmonious living and social responsibility.

The campus judicial system was developed to address allegations of misconduct with an educational spirit in mind. Hence, the mission of the Office of Judicial Affairs is to:

  • Commit each member of the University community to act with the highest levels of civility, integrity, and self-restraint,

  • Educate the campus community about the acceptable standards of conduct in a diverse learning environment,

  • Challenge students to embrace conflict as an opportunity to achieve cooperative and non-violent resolutions, and

  • Initiate educational activities that build self-esteem, instill motivation to attain goals, and develop effective communication skills to prevent violations on campus regulations.

Active involvement from the college community is important to accomplishing the mission of the Office of Judicial Affairs. Faculty, students, and administrators serve as hearing officers on the Peer Judicial Board and Student Conduct Committee. Members of the faculty and professional staff provide students with assistance as judicial advisors for complainants and respondents. Residence hall directors and staff meet with students to resolve incidents occurring in residence halls. Other campus agencies involved with Judicial Affairs include the University Police, LifeStyles Center, Campus Legal Aid, Center for Mediation, Walker Health Center, Campus Life, Community Services, and off-campus community agencies.

The Office of Judicial Affairs is located in Culkin Hall. Questions or request for information should be addressed to Holly Perfetti, Assistant Judicial Affairs, at 312-3378.

Research and Assessment Services

For more than two decades, the Division of Student Affairs and Hnrollmcnt Management have been engaged in a series of projects designed m improve our understanding of the campus ecology. Motivation for this work was to develop an understanding of students, the w/a\ they perceived the campus, and the \vay in which they interacted with all of the elements of the campus environment Data collection efforts have focused on the

quantification of the primary elements of student satisfaction, the- quality of the student experience, and the nature of student need.

Faculty, staff, and students who are interested in learning more about the way students experience and interact with all elements of tine campus environment should contact the Office of the Dean for Student Affairs at 312-3214.

Residence Life & Housing

The residential community is composed of 11 residence halls with a variety of programs designed m satisfy the housing needs and be intellectually and developmentally challenging to residents ranging from first year students to graduates. SUNY Oswego has traditionally been a college whose undergraduates live in college housing and become immersed in the campus community. New first year students are expected to live on campus for their first two years and new transfers for one year.

Committed to having a vital role in the education of students, the department strives to create opportunities for faculty participation in the residential community. Opportunities range from joining residents for a meal in the dining center (Fast Food), to presenting a program, to being a member of one of our program building communities (Hart Global Living Learning, Riggs First Year Experience, and Oneida's Freshman-Sophomore Faculty After Dark). Faculty members are encouraged to contact the Residence Life and Housing office, 303 Culkin Hall, for additional information

Student Advisement Center

The Student Advisement Center, located in 501 Culkin Hall, coordinates many programs and activities designed to help students achieve academic and personal success at college.

Out-of-Class Notification When students are away from campus unexpectedly (for extenuating circumstances beyond their control) for more than three class days and unable to contact professors on their own, the Student Advisement Center will provide information to faculty upon the student's request. This notification is not an excuse nor does it obligate the faculty member in any way. All students are encouraged to contact their professors on their own behalf in a timely manner upon their return to campus.

Academic Problem Solving As a service to students, the Student Advisement Center has daily walk -in hours staffed by professional advisors. The center staff is available to assist all students in response to questions about academic progress, college policies, and general issues related to academic success at Oswego. When appropriate, the staff will refer students to other departments and professional staff for additional assistance.

New Student Programs The Student Advisement Center coordinates many programs designed specifically for new students including New Student Orientation (for first-year students and transfers) and the Sheldon Leaders Program, In addition, it works closely with other offices to implement the First Year Residential Experience (Riggs), FirstChoice (the First Year Experience), and First Year Advisement.

Undeclared Advisement The Student Advisement Center coordinates advisement for students who are undeclared. As a part of this process, it provides special training and assistance to campus-wide advisors who work with undeclared students.

Veterans Services

The Office of Veteran's Services is available to assist veterans and certain eligible dependents that are entitled to educational benefits under various programs administered by the Veterans Administration. Veterans and eligible dependents may obtain these benefits while pursuing a course of study at SUNY Oswego

The Office of Veteran's Services can help the students to determine her or his eligibility to receive educational assistance benefits. Benefits depend on the student's status, i.e. full-time, part-time, or less than part-time. To apply for Veteran's Benefits under the Montgomery GI Bill students should come to the Office of Veteran's Services located in Room 17 of the Hewitt Union during the posted business hours. Students who have served in the armed forces themselves staff the Office of Veteran's Services. They stand ready to help students to receive the benefits that they have earned. Students should call the Office of Veteran's Services at 312-2231 for further information.

Volunteer Services/Service Learning

The Center for Service Learning and Community Services, in conjunction with the Office of Experience Based Education, provides student placements and resources for the development and support of service learning courses by faculty. Students are provided a wide range of placements and their hours and service commitments are monitored regularly. The office finds appropriate community placements for students and provides additional assistance to help faculty get involved in service learning courses.

Service learning is a unique pedagogy that fosters civic participation and citizenship, hallmarks of our democratic society. Students, in the context of an academic course, learn first hand the content areas being studied, explore the role of volunteerism, develop the skills to be effective in bringing an idea to action, participate in structured reflection, engage in behaviors for the common good, and understand our collective interdependence in society. Students develop personal maturity, self-confidence, and evolve a greater sense of place in our campus and local community. In so doing, they are better able to cope with the restless, volatile world of today. Service learning courses help bridge the gulf between academics and the real world and create a sense of connectedness so critical to sustaining relationships between races, generations, cultures, and other groups. Students who build such connections persist academically and achieve at higher levels than those who fail to develop these connections.

Service learning and volunteerism further a sense of purpose and goal-directedness in students. This enriches their lives and causes even more skeptical members of the larger community to recognize students as responsible individuals who make valuable contributions to the life of our citizens. Establishing these habits of action through academic coursework will set the stage for future community volunteer involvement far beyond college. Educated persons in today's world are no longer judged by what they know, but by what they decide to do with what they know. For more information, resources, and assistance contact the Center for Service Learning and Community Service at 312-5360 or Experienced-Based Education at 312-2151.

Student Association

The purpose and function of the Student Association is to provide students with opportunities for involvement through any one of our clubs and organizations or with the Student Association government. It provides students with services such as Centro shuttle bus, check cashing, and Ticket Master, and organizes and sponsors events such as concerts, performances, comedians, and lectures. The Student Association also gives students information and assistance when making the decision to move off-campus by providing them with a reputable landlord list and a housing list with addresses of houses that have been confirmed as being up to code.

The Student Association has an Academic Affairs Director who is responsible for starting a committee clearinghouse. It keeps a running list of those students who wish to be involved with the various committees on campus, providing a link between those committees and the Student Association. The Student Association also encourages faculty/staff to come to the SA office to meet the student leaders and thus develop a working relationship between the faculty /staff and ALL the student leaders on campus.

It is extremely important that faculty and staff be aware of the enormous opportunities that the Student Association offers. There is most likely a SA organization or club for any interest. It is the voice of the students and encourages students who have concerns about their campus lo come see it. The Student Association has begun the process of bridging the gap between students and faculty/staff through various meetings and collaborations on campus activities and continuous support of both parties should provide students with the best possible services and advisement.

Office of Learning Services (OLS)

The Office of Learning Services (OLS), Poucher Hall, provides support and continually developing services to a wide range of students, including special admits, non-traditional students, and regular-admit students, in the pursuit of academic excellence. The OLS Academic Planning Services provide Academic Planning Counselors who are instrumental in identifying and developing strategies for academic success. Varieties of service are offered to first year students (freshman and transfers}, including study groups, social and cultural outings, movie nights, and many other events. The OLS Center for Mathematics and Natural Sciences provides individual and small group tutoring services in math and natural sciences to improve quantitative reasoning and problem solving skills. It is also the home of Oswego's CSTEP (Collegiate Science and Technology Entry Program). Preparation courses are also offered for tests to apply to graduate and professional schools and provide career opportunities in the sciences arid technology. The OLS Writing Center offers individual, small group, and peer consultants that assist in developing successful writing skills. The OLS Learning Center provides specialized courses and small group programs seeking development of time management, critical thinking, high level reading skills, problem solving, note and test taking skills, and global improving in study habits.

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