Spring classes begin
Location: SUNY Oswego campus and SUNY Oswego Metro Center
Monday, Jan 23, 8 a.m. - 9 p.m.
Martin Luther King Jr. Celebration
T.J. Holmes, ABC News anchor/correspondent and a regular on "Good Morning America," will be keynote speaker. Free, but ticket required. General public can obtain tickets starting Jan. 25 at the Marano Campus Center box office or by calling 315-312-3073. Talk to begin at 6 p.m.; doors open at 5:30 p.m.
Location: Waterman Theatre, Tyler Hall
Thursday, Jan 26, 5:30 p.m. - 7:30 p.m.
Women's Ice Hockey vs. Potsdam
$4 for adults, $2 for 5-17years, free for children under the age of 5, free for SUNY Oswego students with ID. Tickets may be purchased at tickets.oswego.edu. 315-312-3073
Location: Marano Campus Center Ice Arena
Friday, Jan 27, 3 p.m. - 5 p.m.
Men's Basketball vs. Brockport
$6 adults, $4 children 5-18, and free for SUNY Oswego students with ID and children under 5. Tickets may be purchased at tickets.oswego.edu. 315-312-3073.
Location: Max Ziel Gymnasium
Friday, Jan 27, 5:30 p.m. - 7:30 p.m.
By Tim Nekritz,
Associate Director of Public Affairs and Director of Web Communication
Web pages are about making readers informed and ready to take some kind of action ... or, to use a business term, make a sale. (I can feel a few of you shudder.) Whatever you call it, you have to think of the Web as a giant funnel that brought readers to your page, and you have a matter of moments to make the desired connection.
Joseph Carrabis of NextStage Evolution has presented on the question "Is the Home Page Dead?" Since the Web is not a linear medium, any page readers reach is a de facto home page.
He said these readers tend to participate in three behaviors as they scan our Web sites:
- Researching, which consists of 70% of site traffic but results in 1% of conversations with institutions
- Deciding, which brings 25% of the traffic and creates 25% of conversations
- Buying, or taking a definitive action, which comprises 5% of traffic but a whopping 74% of conversations
Think of a busy street and a storefront. Researchers are people who stop in front of the store and look in the window. Deciders are those who come into browse. Buyers are the ones who conduct a transaction. But they don't buy unless they've first stopped to look and come in to browse and nothing has scared them off.
Knowing your customers and giving them what they want makes them more likely to take the action you want. Keeping things fresh and up-to-date is also important; people distrust a clearly out-of-date Web site much as they would food past its expiration date.
With highly selective customers - such as students looking at several colleges - any barrier to making a sale could drive them elsewhere. If the information they want is not readily available or visible on a page, if links don't work or if the content itself is lacking, readers likely will move elsewhere for deciding and buying.
Are your Web pages ready to turn researchers into buyers? Or is there more you can do to make it possible for readers to browse longer, and maybe even want to purchase the Oswego experience?